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Great shipping times, fast and helpful customer service. Rick helped me a lot!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
The customer service helps you very quickly and they are very friendly. Highly recommended.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I really like the app, costumer consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!
I strongly advise against using this fulfillment service. They are completely unprofessional. I was promised that my orders would be fulfilled within 5-12 days, but almost every order took over two weeks to arrive, and some are still in transit! To make matters worse, if a customer requests a return, you're out of luck—they don't provide return labels, so you can't return the product. This has been a frustrating and unprofessional experience from start to finish. Save yourself the headache and look for a more reliable service.
Dear customer,
I want to sincerely apologize for frustrations you've encountered with our services. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
Great customer service! Awesome response time! Thank you Rick for your help!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Merchants highly praise the app for its exceptional customer service, The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins.
You'd be better off staying away from these guys. I've worked with five different agencies, and these are by far the worst. There's no communication and zero operational management. They can't even explain how your items get lost during transportation, let alone return them to your inventory. Can you believe my sales agent was banned from the company for five days right in the middle of my operations? There was no one to handle my orders. Even though I had items in stock, it took them at least 3-4 days to ship out orders.
Dear customer,
I want to sincerely apologize for frustrations you've encountered with our services. Please accept our deepest apologies for any lost sales and the inconvenience caused. We understand the trust you placed in us, and we acknowledge that we fell short of your expectations. Your feedback is invaluable, and we take it seriously.
I want to assure you that we are actively addressing these issues. We have communicated with all our agents to emphasize the importance of maintaining a consistent and respectful service. We are committed to improving our processes to provide a more reliable and satisfactory experience for our customers.
If there are specific concerns or if you have further questions, please feel free to reach out to our customer support team. We are dedicated to resolving any outstanding issues and ensuring your satisfaction moving forward.
Thank you for your understanding and for giving us the opportunity to make amends. We appreciate your patience as we work towards enhancing our services.
Sincerely,
USAdrop Support Team
I needed help with some products clarification and Rick the person who helped me, walked me through with a step-by-step in very professional maner
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I love how seamless the dropshipping fulfillment process is with USAdrop. The private labeling option adds a professional touch to my brand. Worth every penny!
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
very responsive, patient and easy going needless to say they were very helpful and were able to assist me with ease and in a timely manner.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!