USAdrop‑Global Dropshipping

Excellent Customer Service

I just want to thank Rick for the excellent support and quick answers to all my questions. He was professional, clear, and genuinely helpful. It's great to work with someone who understands branding and takes the time to provide thoughtful guidance. Really appreciate it!

Failed to deliver hundreds of orders that I paid them to ship. Many were "shipped" with fake, illegal postage. I have lost so much money. They blame the freight forwarder and take no responsibility. I have begged Rick, Beatrice and other customer service agents for help. They only tell me that it is my "salesperson" who must help me resolve the orders. Nita, my salesperson stays silent and does not respond. No one will help. I have been trying for months to get my money back that I paid this company - no one helps and my orders are still not delivered for over 2 months, tracking stopped and all orders are lost. DO NOT TRUST THIS COMPANY WITH YOUR MONEY.

According to the Shopify App Store, this is free for the pricing, but when you get into it, if you want to really do anything, you need to subscribe for either a monthly subscription or an annual subscription and there are different amounts that you would choose from. The free level doesn't really give you much of anything as they incentivize you to subscribe if you want to really do anything. I also received a message from Daniel, who's a sales manager, on WhatsApp asking if I had any questions and when I asked about the subscription requirement and the response was a reaction of embarrassed, but nothing else.

My Experience with USA Drop After 4 Months:

I can honestly say everything has been going perfectly. From the very beginning, communication has been clear, fast, and professional. My salesagent Linna, is always super helpful, always responds quickly, and thinks along with me.

Product pricing is also very competitive, which gives me more room in margins. Integration with my Shopify store was super easy, and everything now runs pretty much automatically.

If you're just starting out or only dealing with small orders, USAdrop-Global Dropshipping is an excellent platform. It’s easy to manage and doesn’t come with a ton of extra fees.