UserLoop Surveys & Feedback

UserLoop Surveys & Feedback

価格設定
無料プランあり。 無料体験あり。
評価
5.0 (28)
開発者
UserLoop

Surveys for feedback, attribution and market research. Collect responses at checkout & by email.

Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.

Learn where your customers come from and what they want with surveys at every step of your store's experience. Survey customers at checkout, when they abandon cart, upon delivery and more. UserLoop uses AI to help you write best-practice survey questions and analyze customer responses. Automatically translate your survey into 100+ languages. Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction. さらに表示する
  • Run surveys at checkout, by email or link. Supports checkout extensibility.
  • Abandoned checkout surveys. Uncover issues and recover carts.
  • AI-powered analytics segment responses by spend, AOV and customer profile.
  • Incentivize responses & boost sales with unique discount codes and gift cards.
  • Export your response data to CSV. Translate your survey into 100+ languages.

言語

英語、 フランス語、 ドイツ語、と スペイン語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

チェックアウト, Google Reviews, Truspilot Reviews, Facebook Reviews, Klaviyo, OpenAI, Meta

フォームのカスタマイズ

条件付きロジック, カスタムスタイル, 埋め込み式フォーム, テンプレート, スケジュール, 複数言語

アンケートタイプ

顧客満足度, 市場調査, 商品フィードバック, 購入後, 属性

エントリー管理

メール, データのエクスポート, 分析, 顧客セグメント

価格設定

Free Basics

無料

  • 1 Post-Purchase Survey
  • 3 Questions per survey
  • 4 Question Types
  • AI Question Writer

Starter

$29 /月

  • 5 Surveys
  • Email Surveys
  • Follow Up Questions
  • Bulk Email Surveys
  • Discount Code Rewards
  • Data Export
  • Unlimited Team Seats
  • Email Reports

14日間の無料体験

Scale

$99 /月

  • 20 Surveys
  • Checkout, Link & Email Surveys
  • EVERYTHING IN STARTER +
  • Language Translations
  • Gift Card Rewards
  • Klaviyo
  • Meta
  • Shopify Tags
  • SDK

14日間の無料体験

Pro

$229 /月

  • Unlimited Surveys
  • Checkout, Link & Email Surveys
  • EVERYTHING IN SCALE +
  • SDK
  • API
  • Customer Video Responses

14日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (28)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年8月19日

Userloop has been a very nice addition to my store. I use it to set up post-purchase surveys and abandoned cart surveys, and it’s really transformed how I gather feedback. It helps me understand how customers find my store, and I get valuable insights right after they check out; whether it’s about any hesitations they had or just general feedback. Before, I was mostly guessing, but not I get real, actionable information directly from my customers.

The abandoned cart feature has been a big help too. I’ve gained a lot of insight into why customers leave their carts, which is going to help me reduce those in the future. Plus, the owner, James, is incredibly responsive and genuinely committed to making a great app. He’s open to feedback and is working on some exciting new features, including a few of my suggestions.

All in all, Userloop is a must-have for anyone looking to improve their store and get to know their customers better. Highly recommend. I checked quite a few other survey apps and am glad I went with UserLoop.

Badaci
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年5月1日

We've been using this app on multiple stores for over a year now and can attest that the app has a very user-friendly UX, lots of useful functionalities and great customer support!

Pro Breeze UK
イギリス
アプリの使用期間:10ヶ月
2024年4月11日

James was responsible for setting up our AI Custom Query. It's helping us get more granular with our customer's answers. Thank you James!

Kraft Music
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年11月8日

If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, User Loop is an exceptional tool for obtaining these valuable insights. The User Loop team is dedicated to creating an outstanding product and has been attentive to our feedback, continually enhancing their offering. I highly recommend this tool.

Aventon Bikes
アメリカ合衆国
アプリの使用期間:1年以上
2023年9月28日

Killer App! Every year it just gets better and better. Our fav feature is that it tags the user & all of the products they bought along with giving unique discount codes at the end of surveys.

Also... better yet. SUPER responsive team. We've even had the pleasure of talking to the owner numerous times; Great Guy! He's always looking for feedback. Truly smart & motivated guy.

MyDermaDream
アメリカ合衆国
アプリの使用期間:1年以上
UserLoopが返信しました 2023年10月3日

Thanks for being an amazing UserLoop customer - really appreciate all your feedback!

サポート

UserLoop Surveys & Feedbackに関するご質問にはUserLoopがお答えいたします。

開発者

UserLoop

16 Blackmore Court, 2 Kingscote Way, Brighton, ENG, BN14GJ, GB

リソース

この開発者は日本語での直接的なサポートを提供していません。

公開日

2021年3月22日 · 変更ログ

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