Utterbond Subscriptions App

Utterbond Subscriptions App

レビュー (126)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2025年1月29日

Not the most feature-rich app, but excellent support.
Some of the language around building subscriptions and settings is unclear, not making you sure what functions are going to actually appear.

Basic admin is quite difficult, as subscription filters are very basic (you can't even filter by subscription) and there's no sorting.

There are quite a few advanced admin options, particularly on the Enterprise plan, but having to know and enter individual subscription IDs (rather than selecting by subscription, tag, etc.) to make 'bulk' changes is essentially impossible when you have more than a handful of subscribers.

Despite these complaints, we've managed to use the system for some time to manage subscriptions in an ok manner, without the genuinely excellent help from the support team I don't think we'd have lasted this long.

Cloudwater
イギリス
アプリの使用期間:3年弱
2025年1月7日

Wonderful app with an incredibly thorough and responsive support team. The Slack support, in particular, truly sets these guys apart. 5/5

Big Bold Health
アメリカ合衆国
アプリの使用期間:約2年
Utterbondが返信しました 2025年1月13日

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

2024年12月3日

I had an excellent experience with Utterbond customer service. I reached them through their chat, and they replied very quickly. They invited me through Slack and fixed my issue promptly. Big Thank you to Paresh Valu.

Forrist
イギリス
アプリの使用期間:3年弱
Utterbondが返信しました 2024年12月6日

Thank you very much for sharing the great feedback with us!!! We are happy to see that our app match your need and you are happy with our app & service!!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

2024年11月28日

Great customer service from the team. Very responsive and they offer 1 on 1 support via Slack if things get so complicated for you to resolve. Thanks guys!

cinch skin
オーストラリア
アプリの使用期間:約3年
Utterbondが返信しました 2024年12月6日

We greatly appreciate you taking the time to share your valuable feedback with us – it truly means a lot!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our convenient in-app live chat. Our team is always here and ready to assist you with any inquiries you may have.

2024年11月8日

Great app and very responsive support. Would be great if subscriptions had an option to send out a different product each time. Support said that they would add the feature in a future release. Highly recommended.

Pirate's Grog Rum
イギリス
アプリの使用期間:3年以上
Utterbondが返信しました 2024年11月21日

Thanks for taking your precious time to share the honest feedback & sharing your valuable suggestion. We’ll use your suggestions to improve our app features and will update them very soon in our app.

Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Our support team is always here to help you!

2024年11月19日

The app is clearly laid out, easy to change, and offer tonnes of functionality at a good price. The development team have also been extremely helpful in making changes that are specific to our store's styling and function, such as adding and removing UI and altering email templates.

Visune
イギリス
アプリの使用期間:20日
Utterbondが返信しました 2024年11月21日

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.

編集日:2024年11月20日

Excellent Team!

I'd like to add that even though we had a little bit of a harder start, the team did absolutely great, went above and beyond with customization to reach the wanted outcome. Paresh was great in handling our requirements and communicating them to the Dev Team.
I highly highly recommend them!

Shift Aroma
ルーマニア
アプリの使用期間:3ヶ月
Utterbondが返信しました 2024年12月20日

We sincerely appreciate you sharing your great experience with our app and service! Your feedback is invaluable to us. 😊

For any questions or assistance, please reach out to us at support@utterbond.com or via our in-app live chat. We're always here to support you!

2024年10月3日

Great customer service

SugaVida
イギリス
アプリの使用期間:7ヶ月
Utterbondが返信しました 2024年11月21日

Thank you so much for sharing great experience with us, Your feedback are valuable to us!

Don't hesitate to reach out through support@utterbond.com or our in-app live chat, if you have any queries. Thank you for being our valued user! 😊

2024年10月4日

We have used 10-15 different subscription apps over the years and Utterbond stands out for their combination of dedicated customer support and exceptional value. Paresh and his colleagues have been helping me daily with questions about our unique use case and customizations. Utterbond doesn't currently have every single feature we need but they are working on new features every day and I have already sen such progress that my confidence is much higher in them than in most of the other apps I have used.

If you are a small to mid-sized subscription business than you can probably save thousands of dollars a year by avoiding the expensive subscription apps and using Utterbond to manage your memberships.

100% worth testing and seeing if they are a fit!

VINYL MOON
アメリカ合衆国
アプリの使用期間:約2ヶ月
Utterbondが返信しました 2024年11月21日

We deeply appreciate your great feedback on your experience with our app and service. Your satisfaction means a lot to us!

If you have any questions or need assistance, please feel free to contact us at support@utterbond.com or through our in-app live chat. We're always here and ready to assist you. Thank you for choosing our app! 😊

2024年9月3日

Great app with excellent customer service!

Burning Kiln Winery
カナダ
アプリの使用期間:3年以上
Utterbondが返信しました 2024年11月21日

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@utterbond.com, we are always happy to help you.