Utterbond Subscriptions App

Utterbond Subscriptions App

Avaliações (121)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 4 de março de 2021

Great app to handle subscriptions in your business. Also very fast and professional customer support. Thank you for this nice app!

Infused energy
Alemanha
6 days usando a aplicação
2 de março de 2021

Customer service responded quickly and helped me resolve all the conflicts that were occurring with my store's Theme. Very impressed on the response time and their ability to ensure compatibility with highly customized Themes. Thank you for all your support!

CCHQ
Canadá
5 days usando a aplicação
26 de maio de 2022

We've began to use Native Subscriptions to offer our products in a new and modern way. Our goal is to make it easier on our customers and ourselves. So far so good! We are looking forward to continuing to develop our services with this app and use it to the full potential.

The Meeting Place on Market
Estados Unidos
4 months usando a aplicação
13 de agosto de 2021

This app is perfect and works for subscriptions. ALSO the support team is absolutely amazing, messaged me back within minutes every time and fixed every single one of my issues. I emailed them 10 different times with 10 different things i needed changed or fixed and they answered and got them fixed in minutes. 100/10 AMAZING STAFF IN LOVE WITH THIS SUPPORT TEAM. If you need a subscription app PLEASE download this one.

Cigar Cave Lounge
Estados Unidos
4 days usando a aplicação
31 de março de 2021

The team has been very supportive. Have had a couple of subscriptions so that's a good start :) Hopefully I come across not problems in the future.

Rich Skxn
Reino Unido
4 days usando a aplicação
16 de julho de 2021

Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.

Glitter Delight LLC
Estados Unidos
3 months usando a aplicação
Questão respondida por Utterbond 3 de setembro de 2021

We are sorry for the inconvenience that you have faced.
We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from our side. It was a Shopify issue.
We have already shared the Shopify conversation regarding the issue that you faced. If you still face any issues then please contact us in live chat or email us at support@thimatic.com

Thank you
Jack P

Editado a 19 de março de 2021

it's really a great app it has solved my purpose and support is a major part I got from the native app team

Magazinecafe01
Estados Unidos
3 days usando a aplicação
29 de junho de 2023

We are new to this app and had a little difficulty with the setup. We reached out to customer support and was able to chat with Jigs P - he was very helpful and responded quickly with a resolution. This app will be very helpful to our store.

odefenses
Estados Unidos
2 days usando a aplicação
Questão respondida por Utterbond 13 de julho de 2023

Thank you for your kind words. We’re grateful for your amazing feedback.

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

16 de junho de 2021

Everything I need in one package! The subscription was kinda hard to set up at first, but the support is super fast to respond and very professional. They fixed everything for me and also installed the app for me. Even with special specifications, they can adapt it on the fly and it was super fast. I can wholeheartedly recommend this app. My only nitpick is they changed their pricing, business was the beginner package, but for this support and functionality, I gladly pay this price. My only wish would be a 6 subscription plan instead of only 3 for the middle package.

CLEAN FITNESS
Alemanha
1 day usando a aplicação
18 de abril de 2023

WOW, instant email reply on Sunday night! Great service even when I use the free plan! I would recommend it!

MakyNailSupply
Estados Unidos
1 day usando a aplicação
Questão respondida por Utterbond 17 de maio de 2023

Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us! :) :)

Do get in touch for any queries at support@webcontrive.com and in-app live chat, we are always happy to help you.