Utterbond Subscriptions App

Utterbond Subscriptions App

Avaliações (122)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
18 de abril de 2023

WOW, instant email reply on Sunday night! Great service even when I use the free plan! I would recommend it!

MakyNailSupply
Estados Unidos
1 day usando a aplicação
Questão respondida por Utterbond 17 de maio de 2023

Thanks for sharing your awesome experience with us. Your review and satisfaction mean the world to us! :) :)

Do get in touch for any queries at support@webcontrive.com and in-app live chat, we are always happy to help you.

20 de julho de 2023

Customer service is amazing and help with the installation process. Now everything is working so is time to see how the app works :)

GeekMadness
Estados Unidos
About 20 hours usando a aplicação
Questão respondida por Utterbond 31 de julho de 2023

We are grateful to hear such kind words and to see that you are enjoying your experience with our app, Thank you very much for sharing great feedback with us!!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.

21 de setembro de 2021

A fantastic app, fantastic support. So glad I found this. Needed help with install and had it done within the hour.

3 Leaf Tea
Estados Unidos
About 20 hours usando a aplicação
27 de junho de 2023

Great support! I had a small issue, and the team was happy to help me out. Nice, clean app and easy to use.

Renda
Austrália
About 8 hours usando a aplicação
Questão respondida por Utterbond 29 de junho de 2023

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.

For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.

4 de maio de 2022

WARNING! DO NOT USE AND IGNORE THE FAKE POSITIVE REVIEWS! This app has so many bugs that literally destroyed my theme, after customer service heard me question if they are still in beta and testing the system they immediately called me using a video app. They admitted that every installation requires tweaking, and everyone who installs this may need customer support to make the system work just for them. That's not the worst part. The worst part is that my theme code is now destroyed, i can't delete some customers because it says that customer is a subscriber. This is after canceling the subscription order, deleting the order, unsubscriber in the native subscriber app's end, and more! Still to this day I can't delete that customer profile and Native Subscriber blamed it on Shopify. Now im on chat with Shopify and they said its Native Subscribers code causing the issue. Then Native subscriber said its Shopify. WOW. Meanwhile my theme of a brand new site is destroyed. Run away. Do not use

Phoenix Aurelius Research Academy
Estados Unidos
3 days usando a aplicação
Questão respondida por Utterbond 4 de maio de 2022

Hi, We are really sorry for the problem you have faced. As we explained you in support call that you can not delete that customer because they already placed normal order or subscription order so this is not any app issue it is Shopify by default and Shopify support also told you this. If customer place any single order then also you can't delete that customer till you delete their orders. And as we checked you have installed multiple apps that is why the you faced other design issue. So please let us know if you still face any problem because of our we are happy to assist you anytime. Looking forward for your reply. Hope you understand our concern. Thank you

13 de setembro de 2023

Great app, works straight away. The customer support is second to none. Really good experience here!

Coquettish Lashes
Austrália
About 1 hour usando a aplicação
Questão respondida por Utterbond 18 de setembro de 2023

Thanks a lot for taking your precious time to share your great feedback with us!!!!!!!!!!

Do get in touch if you have any queries at support@webcontrive.com or through in-app live chat, we are always happy to help you.

4 de janeiro de 2023

MUCH BETTER THAN THE COMPETITORS and the support team area amazing. Very quick and efficient. Couldn't be happier with the price and everything

Mi Eyes
Reino Unido
About 1 hour usando a aplicação
Questão respondida por Utterbond 16 de janeiro de 2023

Thank you very much for taking your precious time to share your valuable experience with our service and app!!

For any queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you

29 de abril de 2021

So far I have loved the customer service! The only thing I hope to be able to do is add what the total price is with the discount monthly on the product page. It was a reason that I chose this app but it's not available quite yet. I will update!

Blessed by Elderberries
Estados Unidos
About 1 hour usando a aplicação
5 de setembro de 2023

Amazing, amazing customer service, great features!

SugarFam
Países Baixos
37 minutes usando a aplicação
Questão respondida por Utterbond 11 de setembro de 2023

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :)

For any queries, feel free to contact us through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

17 de junho de 2021

I had a small hiccup setting everything up but I reached out to customer support and immediately had a response and my issue was resolved. Very pleased with everything so far!

KK Custom Tumblers & Turners
Estados Unidos
2 minutes usando a aplicação