Anmeldelser (20)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 10 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 24. januar 2018

This is one of the best Helpdesk & Knowledgebase platform for small-medium sized business. It lets you integrate all crucial channels into one platform and you can automate many tasks which takes 2 people work time for me. They are fast at responding. I recommend UVdesk if they continue to support as they do now.

Feel free to check it out: https://kriptotek.com

Kriptotek Com
Tyrkiet
Cirka 2 måneder bruger appen
29. oktober 2019

A very easy to use program. Intergration of other apps are very straightforward and the step by step instructions are great. Support was very attentive to an initial installation issue I was having and got it squared away quickly.

Self Reliance Outfitters
USA
Cirka en måned bruger appen
13. juli 2018

Thank you Vidushi for all your help and support in setting the app up. The App seems like it can do everything and anything required for customer service. We're looking forward to trialling it out! Highly recommended.

Popaball
Storbritannien
Cirka en måned bruger appen
Redigeret 22. april 2019

It is really a sophisticated app, and the customer service and relation is very fantastic and prompt

The app solves many of our problem and makes the flow automated.

The customer support is awesome and prompt.

SLEEKBASKET
USA
15 dage bruger appen
27. marts 2018

Work very well and the support team immediately helped my on skype with settings. It connects with Shopify and looks pretty affordable compared to other apps. Recommended!

Doctorseo
Italien
11 dage bruger appen
22. februar 2018

Usually we do not try new apps, But none of the other suits our requirements. This was exactly what we were looking for and works extremely well.

Pros:
Can convert all mails to Tickets.
Highly customizable.
Can have multiple forms with multiple fields
Can have a knowledgebase
Can connect with multiple apps
Easy to use UI for the Backend
Saved Replies and templates to tickets and custom HTML
Workflows

Their support is excellent. They connected us through skype and solved all our issues and helped us in installation and customization.

Cons.
Not any we can think of. The app has too many options and will require sometime to integrate and get used to it. However it still works immediately after you install.

Conclusion:
Must have app for customer support and provide professional ticket system and knowledge-base for customers. Give it a try you will not regret.

Tanotis
Indien
7 dage bruger appen
12. februar 2021

Incredible support, great brought!
Thank you
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Mil Genial Uruguay
Uruguay
7 dage bruger appen
23. oktober 2018

Still new to the program but customer service and help has been brilliant, i had a lot of questions and lots of help requests that were all done for me almost instantly. So 5* support and a ticket system at a great price point for our store..

Little Angels Prams
Storbritannien
5 dage bruger appen