Webkul Helpdesk Support‑UVdesk

Name: Webkul Helpdesk Support‑UVdesk
Brand: Webkul Software Pvt Ltd
Rating: 4.9 (20 reviews)

価格設定: 月額$36。無料体験あり。
評価: 4.9 (20)
開発者: Webkul Software Pvt Ltd

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different ... さらに表示する

Streamline customer support from one dashboard.
Utilize pre-defined templates, Reporting, Automated workflow for quick support.
A custom Form helps the customer to send an instant query from the Shopify front

ハイライト: 最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Amazon
eBay
Magento 2
OpenCart
Cs-Cart

カテゴリー

ヘルプデスク

チャネル

ワークフローのオートメーション

価格設定

Enterprise Plan

$36 /月

$36 for Two Agents
Multiple Stores
50+ Apps
Unlimited Mailbox
All Enterprise Plan Features

30日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。すべての価格オプションを見る

レビュー (20)

総合評価

4.9

評価レベルごとの件数

評価の90%は5つ星です
18
評価の10%は4つ星です
2
評価の0%は3つ星です
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2024年10月4日

I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design.

The standout aspect was the exceptional support from the Webkul team—they were responsive and knowledgeable, always going above and beyond to help.

This platform has significantly improved my customer service workflow, making it a fantastic tool for any business looking to enhance its ...

PE - Flawless Bloom LLC

アメリカ合衆国

アプリの使用期間：9ヶ月

編集日：2019年4月26日

WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.

We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.

Any ...

Verycanadian

カナダ

アプリの使用期間：4年弱

2020年10月1日

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from ...

Amogue

インド

アプリの使用期間：2年以上

2018年2月22日

Usually we do not try new apps, But none of the other suits our requirements. This was exactly what we were looking for and works extremely well.

Pros:
Can convert all mails to Tickets.
Highly customizable.
Can have multiple forms with multiple fields
Can have a knowledgebase
Can connect with multiple apps
Easy to use UI for the Backend
Saved Replies and templates to tickets and custom HTML
...

Tanotis

インド

アプリの使用期間：約2年

2018年5月27日

This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!

Hanscafe

シンガポール

アプリの使用期間：2年弱