Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

価格設定
月額$36。 無料体験あり。
ハイライト
最新テーマに対応
評価
4.9 (20)

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. さらに表示する
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front
ハイライト
最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

  • Amazon
  • eBay
  • Magento 2
  • OpenCart
  • Cs-Cart

カテゴリー

価格設定

Enterprise Plan

$36 /月

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

30日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (20)

総合評価
4.9
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の10%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年10月4日

I used Webkul Helpdesk Support—UVdesk and was impressed by its user-friendly interface and intuitive design.

The standout aspect was the exceptional support from the Webkul team—they were responsive and knowledgeable, always going above and beyond to help.

This platform has significantly improved my customer service workflow, making it a fantastic tool for any business looking to enhance its support capabilities. I’m excited to explore more features in the future!

PE - Flawless Bloom LLC
アメリカ合衆国
アプリの使用期間:9ヶ月
編集日:2019年4月26日

WOW! From day 1 we've been using a suite of WebKul apps. The Apps are great but the customer support is even better. This UVdesk app is super simple to use, in no time I was able to install and configure it. I ran into 1 issue, messaged WebKul support through the UVDesk app and they fixed it.

We are not tech savvy at all so having WebKul help us and stand behind us is really a game changer.

Any issues you may have or think you have WebKul will fix, they really stand behind their products. I can't think of any other development team so committed to their craft.

Thank you very much WebKul for helping us out =D

Verycanadian
カナダ
アプリの使用期間:4年弱
2020年10月1日

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.

Amogue
インド
アプリの使用期間:2年以上
2018年2月22日

Usually we do not try new apps, But none of the other suits our requirements. This was exactly what we were looking for and works extremely well.

Pros:
Can convert all mails to Tickets.
Highly customizable.
Can have multiple forms with multiple fields
Can have a knowledgebase
Can connect with multiple apps
Easy to use UI for the Backend
Saved Replies and templates to tickets and custom HTML
Workflows

Their support is excellent. They connected us through skype and solved all our issues and helped us in installation and customization.

Cons.
Not any we can think of. The app has too many options and will require sometime to integrate and get used to it. However it still works immediately after you install.

Conclusion:
Must have app for customer support and provide professional ticket system and knowledge-base for customers. Give it a try you will not regret.

Tanotis
インド
アプリの使用期間:約2年
2018年5月27日

This app works well with Shopify website. Easy to use for the backend. UVdesk app developers are very helpful and responsive towards our support inquiries as well. Would recommend anyone who require a ticketing system for their website!

Hanscafe
シンガポール
アプリの使用期間:2年弱

サポート

アプリサポートはWebkul Software Pvt Ltdによって提供されています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

Webkul Software Pvt Ltd

H-28, Sector 63, Noida, UP, 201301, IN

公開日

2017年5月19日

類似のアプリ

4.6 5つ星中 合計レビュー数:1930件 無料プランあり
Offer great service with AI chat bots, live chat, and helpdesk
4.2 5つ星中 合計レビュー数:712件 無料体験あり
Instantly resolve support inquiries and grow your business.
4.9 5つ星中 合計レビュー数:807件 無料プランあり
ライブチャット、メール、ヘルプセンター、FAQ、WhatsApp、FB、オールインワンマーケティング

使ってみたいアプリがありましたか?

Shopifyを3日間無料でお試しください