Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

 $36 per maand. Gratis proefperiode van 30 dagen.
Beoordeling (4,9)
Recensies

Hoogtepunten

Gemaakt voor jouw bedrijf
  • Werkt met de nieuwste thema's
  • Rechtstreeks te gebruiken in het Shopify-beheercentrum

Over deze app

Geïntroduceerd

19 mei 2017

Talen

Engels

Integreert met

Amazon, eBay, Magento 2, OpenCart, Cs-Cart

Converts customer support inquiries into the service tickets. Streamline customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart. meer
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front

Prijs

Gratis proefperiode van 30 dagen

Enterprise Plan

$36/maand

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

Enterprise Plan

$36/maand

  • $36 for Two Agents
  • Multiple Stores
  • 50+ Apps
  • Unlimited Mailbox
  • All Enterprise Plan Features

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

19 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 11% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
12 februari 2021

Incredible support, great brought!
Thank you
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Mil Genial Uruguay
Uruguay
App gebruikt gedurende 7 dagen
1 oktober 2020

It's almost one month since I installed the app. There are so many things/features I liked about this app. 1. It's easy to use and very powerful the Ticket Dashboard System.
2. Live Chat Support for the customer (the good part is, it does not affect the page loading speed that I was very concerned about)
3. Automated Replies to the customer queries
4. You can even write and manage the tasks from UV Desk
5. UVDesk even generates tickets if someone comments/messages on any social media handle. 6. Form Builder
7. It even lets your customer raise tickets from your website itself, can see the status of the ticket, and even can reply for the same. All from the website. What more we should be expecting as a merchant. Customer support is very cooperative. Just a flawless experience. Must use it.

Amogue
India
App gebruikt gedurende Meer dan 2 jaar
Bewerkt 6 januari 2021

Good app we highly recommend this for those who need a ticketing system. Thank you for assisting us.

Prime Goods
Filipijnen
App gebruikt gedurende 6 maanden
Webkul Software Pvt Ltd heeft geantwoord 1 oktober 2020

Hi, Thank you for the review.
As we have checked, the support team has responded to all the query well in time, so request you to check the spam too.
The team is again trying to get in touch via email, please respond so we can get the things sorted.

Over deze app

Geïntroduceerd

19 mei 2017

Talen

Engels

Integreert met

Amazon, eBay, Magento 2, OpenCart, Cs-Cart

Gemaakt door Webkul Software Pvt Ltd

Over Webkul Software Pvt Ltd

Gemiddelde score: 4,6

9 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

(+91)-9870284067

support@uvdesk.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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