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sharan has been extrememly helpeful! really great customer experience anythign that i dont understand he has helped me to understand and works with me on a 1 to 1 with the same vision to get the app live and best user experience
App is super easy to use and customer service was great and easy to follow along with. Highly recommend!
Very professional team. Was happy with the on-boarding process. IT was smooth and quick. They answered all my questions and gave a good demonstration of all the features of the app.
Amazed by the help provided by Rajan to help me setup the app for my store.I have paid a lot of money to get support for my store setup in the past but no one helped me like this.Thank you for your help and time.
Amazing Customer Service! Walked through the entire process and made it very easy and simple for someone not the most tech savvy!!
The Vajro service provided by the team was excellent. Having someone help you to get started made things easier
Started with Vajro with great level of expectations and it did start well. But, beware of trouble if your store has SKU variants. Hard to believe, but it did happen to our store. We have a product which has 10 variants. Vajro shows 100 variants (that is 10 times the number of actual variants) to customer. Unable to believe that this basic cataloging configuration is not being displayed properly in mobile apps. Clearly a glitch and the team is hell bent in not understanding it even after sharing proof. Stay away if you have SKU variants. App is good if you do not need to display and give options to customers with variants such as color, size options
I do not recommend this app. I have had nothing but problems with this app. I am always contacting support and they answer with "please be patient while we work on this issue" "I'm afraid, we cannot promise you a timeline on when this will be fixed" They never fix the issue and just keep telling you they are working on it. They have been working on an issue I have for a year and its still not fixed. Currently looking for a replacement because this has been nothing but disappointment.
They do as much as they can to elicit a 5 star review, and this is before they complete any task, that should be a red flag. They do more in the form of requesting and demanding a 5 star review than actually providing 5 star service. They do as little as possible to take a Shopify store and put it into a poorly designed and even worse supported app. That said, there is clearly a product platform that could be run properly, for reasons that escape me, it isn't.
Vajro and team are absolutely amazing to work with! I really appreciate the speed at which the team got us started! I can't wait for our app to go live!