Recensies (936)
Verfijnen
-
Op beoordeling
Vajro team is excellent. They are super kind, helpful, and they truly want success for your business and building your app. What an amazing product and I am grateful for their help!
Just getting this going, but so far the support and staff have been excellent. Sagar + Kirthi have been excellent over the call, and I look forward to making this app an integral part of our business. The ease of the app flow has been impressive, and the speed. The design aspect was greatly appreciated in a busy business.
I am still in set up mode, but they are happy to help answer any questions I may have. Willing to help walk me through what I need to do - and straight forward with their responses.
Very quick and easy method. Most impressive portion was the immediate zoom call as I would have been lost on my own. UPDATE: Beware during your onboarding process they have you set your button to the highest platform which is $399. I shared I didn't want that one but I was told that It was just to view all the features. Well guess what?! They charged me the $399!! Upset! So I contacted them and was told I couldn't get a refund, Then when I pressed for a refund of the $300 for the amount I did want of $99 I was told ok. She instructed me how to change my plan. Then when I changed it she offered me a credit. Upset again! Then someone comes in the chat and tells me that they were sorry I would have the refund in 24 hours. Well its now over a week later and they are telling me I will have it in 24-48 hours yet again. I've now shared I was updating my review and contacting me bank if I don't have my refund ASAP. This is very disappointing. I'm tempted to delete the entire account as this is NOT OK!
Saad was very helpful and patient, knowledgeable and professional. I highly recommend him for any type of customer support that may be needed.
We are super excited to get our app launched! I was worried that it would be difficult to get everything set up but it has been extremely easy & the customer service have been amazing! We would definitely recommend!
Easy to setup. Nice interface. Worked with alot of other Shopify plugins. Helpful customer service. I would recommend them anytime.
Adding an app wasn't something I had thought much of before now. A few customers asked about it which got me searching for an easy way to develop an app and they have exceeded my expectations! Highly recommend and the customer service is top notch!
great onboarding process. very supportive team. So far, we've had a good experience with Vajro. We're looking forward to building a new app for us.
We just started with Vajro, and they have been extremely helpful and patient with us. I look forward to continue working with them.