レビュー (5)

総合評価
4.3
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の20%は1つ星です
2023年8月18日

This is an excellent app, to be honest. Everything was set up in 2 minutes, and bump... It's done. The app will help you to prevent failed deliveries and save a huge cost. The support agent was very quick and helpful in response, thank you.

Modern Clayy + Co
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年7月25日

Moved here from a terrible app. This app is much easier to use, clean UI and clear UX. And most important, it works very well without any issues.

U.N. Luggage Canada
カナダ
アプリの使用期間:17日
2023年8月18日

Valider is likely the best app that can solve any address-related issues e-commerce stores have to deal with on a daily basis. Whenever an address issue happens like bad formatting or forgotten details, Valider instantly informs customers on the Thank you page that changes need to be made. Looking forward to getting email notifications in the upcoming release.

Early2bed
オーストラリア
アプリの使用期間:12日
2023年8月22日

The Valider app has saved us a lot of time and money. It is well-worth at the minimal cost. The support team was fantastic.

Jamcat Candles
アメリカ合衆国
アプリの使用期間:13日
2023年6月5日

Couldn’t get the app to validate any of my orders, and it kept giving me this weird error message on my checkout page. I tried to email support but nobody has responded in 3 days - not sure if they’re in business or not.

Spokane Equestrian Club
アメリカ合衆国
アプリの使用期間:20日
Validerが返信しました 2023年6月5日

Hello there,

This is William from Valider Support Team, and I hope this email finds you well.

First and foremost, I would like to apologize for any inconvenience you may have experienced.

Upon investigating the matter, we found no record of any communication from your end regarding the issues you encountered with our app. We take customer support seriously, and we strive to respond promptly to all inquiries. It's disheartening to hear that your email was not addressed within a reasonable timeframe, as this is not the level of service we aim to provide.

Secondly, to better understand the problem you faced and provide you with the necessary support, could you please provide us with additional details? Specifically, we would appreciate it if you could share the error message you encountered on your checkout page. This information will help us investigate the issue thoroughly and implement any necessary fixes.

Our team is committed to rectifying this situation and ensuring that you have a seamless experience with our app. We value your feedback and would appreciate the opportunity to address the issue directly. Once we receive your response, we will prioritize your case and work towards a resolution promptly.

Again, I sincerely apologize for any frustration or inconvenience you may have experienced. We appreciate your patience and understanding, and we look forward to hearing back from you soon.

Best regards,
Wiliam
Valider Support Team