レビュー (21)

総合評価
3.8
評価レベルごとの件数
  • 評価の57%は5つ星です
  • 評価の14%は4つ星です
  • 評価の5%は3つ星です
  • 評価の0%は2つ星です
  • 評価の24%は1つ星です
編集日:2019年7月20日

I have been using Vamaship for over a month now. Overall I have had a decent experience with them.

The customer service definitely needs improvement. If you call on the Toll Free number, nobody will pick up. Also, if you write a mail/raise a ticket, they will not even respond on that and that becomes a major challenge.

Another issue I have is that if a customer has requested for future delivery, and even after giving NDR instructions, the re-attempt doesn't happen the next day and the package goes on hold. It has happened to me multiple times where customers have called us and mentioned that no re-attempt has been made.

These are the two major challenges that I am facing currently while using Vamaship.

But, overall, Vamaship has been performing decently well. I just hope they do something to reduce the NDR's as it impacts the business in a massive way.

Urban Shirts
インド
アプリの使用期間:7ヶ月