Recensies (43)
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As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.
Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.
What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.
If you need real multilingual support for your store, VanChat is the way to go.
P.S. Huge thanks to the VanChat team for their amazing support!
Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience.
Thank you again!
I recently added the VanChat chatbot to my Shopify store, and I am thrilled with the results. The AI's intelligence and responsiveness have greatly exceeded my expectations. It handles customer inquiries with ease, including more complex queries such as product comparisons, sizing, and order tracking.
This has noticeably improved my customers' shopping experience and increased my sales. For any business looking to boost customer satisfaction and streamline operations, I highly recommend VanChat!
VanChat has exceeded my expectations by miles. It’s not just the technology but the comprehensive understanding of what makes e-commerce tick. From proactive engagements to detailed analytics and inventory insights, this chatbot does it all. The handover feature to WhatsApp with a chat history link is a thoughtful touch for complex support scenarios.
Absolutely love this app! Learning to use this powerful AI chatbot has been a game-changer for my store. It has not only enhanced the customer journey but has also made my website so much more user-friendly.
The chatbot’s ability to handle queries and provide personalised support is truly impressive, and it’s made such a positive difference for my customers and my business. I can’t recommend this app enough—100% worth it!
I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results.
The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs.
It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking.
This has significantly enhanced the shopping experience for my customers and has increased my sales.
I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!
As a newly established company, we face the challenge of quickly improving customer experience and attracting potential clients in the early stages of growth. We realized tha to stand out in a highly competitive market, optimizing customer support is crucial. That's why we decided to implement an AI chatbot, ensuring 24/7 availability to respond to our customer inquiries promptly and provide efficient support.
VanChat has revolutionized customer service for Gather·采归, a fashion brand celebrating Asian culture. Its 24/7 multilingual support ensures we never miss an inquiry. Tailored product recommendations have boosted our sales, and automatic updates keep product information current. The customizable chat widgets fit our brand perfectly. The support team resolves issues quickly. We highly recommend VanChatAIChatBot for enhancing customer satisfaction and increasing revenue.
Using the app on two separate sites, one with thousands of products and the other a small site, the app is perfect for both, the support is very high level, after trying 5-6 different tools, this is the only tool I felt I could trust.
Eccezionale!!! Ho risparmiato tantissimo tempo lasciando la mia Assistant a gestire le domande di routine!!
Inoltre impara velocemente tutti i comandi impartiti D&R e li personalizza ottimizzandoli. Inoltre il bello è che ti inoltra le telefonate, messaggi, e-mail...
Ne ho provate tante ma ad oggi per me è la migliore!
After a week of using VanChat, I’m blown away. It helped close 18 orders, resulting in an ROI of 15,687.1%—truly impressive! Plus, it collected leads from over 200 potential customers, significantly boosting our database. The proactive sales features actively engage and convert visitors, and we've noticed a clear reduction in our support workload and fewer incoming emails.
The dashboard is intuitive, making it easy to track user interactions and monitor their journey to purchase. VanChat is a true game-changer—a smart AI chatbot that drives sales and captures leads effectively. Highly recommended!