VanChat AI Chatbot & Live Chat

Vanchat is really good. It can help us answer some basic questions from customers when we are not working. It can also guide customers to contact us in other ways to solve problems, which improves customer satisfaction and helps increase store sales! It also saves some customer service staff work. The AI's response is also very accurate and authentic. I recommend it!

Great chat feature for Shopify – thank you! I’d recommend it to everyone.

This app is an absolute game-changer for my store! The setup was seamless, and everything runs smoothly without glitches. What I love the most is its customization options—it gives me the flexibility to tailor it perfectly to my needs.

The best part? The support team is on point—quick, professional, and actually helpful. Unlike other apps, they genuinely care about making things work for you.

If you're on the fence, just get it! It’s worth every bit.

Tested a lot of AI chatbots for our Shopify store and found this one to have every feature we need. Set up was simple and all technical questions were answered quickly. The ability to train the AI with multiple data sources is fantastic and exceeded our expecatations during testing.

This is a great app... I was initially amazed when I saw how quickly it learns about our products. The support is rapid and they have already done a few custom requests for me. The only thing it is lacking is direct integration with a live chat/handover to alive agent, if it had this, it would definitely be 5 stars!

The VanChat support, Lucas, is always fast to answer our questions and fix the reported problems. Now, we can capture the client information easily, and know what question they will ask and fine tune our chatbot reply via AI training to make our small business look like a professional big enterprise. Keep up the good work and thank you for building this wonderful Shopify app that takes our online store to the next level.

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

I recently added the VanChat chatbot to my Shopify store, and I am thrilled with the results. The AI's intelligence and responsiveness have greatly exceeded my expectations. It handles customer inquiries with ease, including more complex queries such as product comparisons, sizing, and order tracking.

This has noticeably improved my customers' shopping experience and increased my sales. For any business looking to boost customer satisfaction and streamline operations, I highly recommend VanChat!

I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results.

The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs.

It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking.

This has significantly enhanced the shopping experience for my customers and has increased my sales.

I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!

Literally changed my store life.
Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products.
It’s essentially ChatGPT 4o responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products.
For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify).
And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue.
IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.