VanChat AI Chatbot & Live Chat

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.

Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.

What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.

If you need real multilingual support for your store, VanChat is the way to go.

P.S. Huge thanks to the VanChat team for their amazing support!

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

I recently integrated the VanChat chatbot app into my Shopify store, and I couldn't be more satisfied with the results.

The intelligence and responsiveness of the AI are truly impressive, providing seamless and natural interactions that cater perfectly to my needs.

It has successfully answered to most of my customer inquiries, including complex questions about product comparisons, sizing, and order tracking.

This has significantly enhanced the shopping experience for my customers and has increased my sales.

I highly recommend VanChat for any business looking to improve customer satisfaction and streamline operations on their Shopify platform!