Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
21 novembre 2023

Did not work on our site, customer support was very slow and we had to find an alternative solution as they never got back to us.

Shop Brave Planet
Stati Uniti
4 giorni di utilizzo dell’app
Data modifica: 9 marzo 2021

very poor support team I've been trying to get in touch with them from the past 2 days and no one has replied to me yet very disappointed with this...

I'm a developer working on this project and I've been emailing you from this email as we don't have access to the owner's email

Interio Online Shop
Austria
Circa un anno di utilizzo dell’app
StarApps Studio ha risposto 20 agosto 2020

Hey there,

We can understand your frustration and would like to apologise for any inconvenience caused. However, we thoroughly scanned our inbox and couldn't find any email from you.

Our team has just sent you an email at your registered email addresses ( office**@magazin**.at and we***op@magazin**.at) from our support mailbox (support@starapps.studio). We'd request you to please reply to it so that we can understand and resolve your query in no time.

Looking forward to seeing the app up and running in your store,
Shreya Pillai
Merchant Success Team, StarApps