Recensioner (309)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
2 oktober 2023

Too complicated to use. Everything has to be done manually, not practical. Seriously don’t have time to go through every single product importing images that I’ve already uploaded through shopify. I have hundreds of products within my store so this is too time consuming. Uninstalling asap.

Seaux Gigi
USA
24 minuter användning av appen
ProductWiz Inc. svarade 6 oktober 2023

Hello!

Thank you for taking the time to share your experience with our app. We're genuinely sorry to hear that it didn't meet your expectations. Your feedback is invaluable, and we're always working to enhance our app based on insights like yours.

While we're continually making improvements to serve our merchants better, our support team at support-rio@productwiz.io is always on hand should you have questions or require assistance.

Best wishes,
The ProductWiz Inc. Team.

2 november 2021

Hello Shopify, I tried Wizard free trail app for a few hours and found this is not what I needed so I deleted it. Today I got an email that says...... [ you have You‘ve approved a recurring charge for an app with a 14-day free trial. App name Variant Wizard Charge name Starter Charge approval date
October 31, 2021 Trial duration 14 days First charge date November 14, 2021
Charge amount $4.99 every 30 days Recurring charges will not apply until after the free trial period. Once the trial ends, you will be charged $4.99 USD every 30 days. If you cancel before November 14, 2021, the recurring charge will not apply.]
I couldn't find any contact information for Wizard. How do I stop this from happing? Shopify should not have an app that does have a way to dispute or contact information to resolve this. I don't want to be charged for something that I can't use. please help.

Tulips Teez
USA
42 minuter användning av appen
ProductWiz Inc. svarade 2 november 2021

Hi Tulips Teez,

Thank you for your review. When you uninstall a Shopify app, you automatically cancel any recurring purchases. We see that you uninstalled our app and therefore your recurring plan was cancelled. Don’t worry, you will not be charged. If you have any questions, please contact us at support-rio@productwiz.io.

-ProductWiz Team