Variant Option Product Options
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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In base alla valutazione
App is ok. It is not integrated into Shopify in a nice way for buyer experience. The variants look horrible in the cart the way they are not integrated into the product.
In addition, the app removed the free button for discount options in the cart so that you have to buy another app to add it back in. They apparently left that out of the documentation when you buy their app so that you are forced to buy another app.
Hi Anne, I am sorry you had issues with our app. I sent you an email to get the collaboration code to access your site and fix the issues.
Please email me back with the code so we can fix this.
Martin
Relentless Apps.
disables cart slider (redirects checkout to /cart page first) which leads to lower conversion rate (one more click and page load time to complete purchase) for ALL orders, even if only regular products are part of the shopping cart. If this cannot be avoid at all for "variant option products", at least it shouldn't happen for all other orders, too.
Sorry about that Matthias. We have a setting that will leave the add-to-cart functionality alone. This is only compatible if you are only using Shopify Options.
If you are using our virtual options then our app needs to get sent to the cart page after you click add to cart to ensure that our data is saved correctly. To my knowledge, all product options apps will have the same issue.
I sent you an email to get some more information from you. Email me back there and we can discuss this more.
Jon
Relentless Apps
+ Easy to add stuff to product page
- Doesn't work with express checkouts, including;
PayPal. Google Pay. Apple Pay, etc.
- I tested and had 6 orders with this product, only 1 actually charged for the add ons.
- Admin area a bit ugly, not properly coded in Polaris with React etc
Hi Ricky. We are sorry but the express checkout buttons aren't compatible with price add-ons. We would love it Shopify would make this compatible with our app, and similar apps, but we are working with the limitations given.
We edited some code to remove those buttons on the cart page if a user has price add-ons so you don't run into this problem again.
Please let us know if there is anything else we can do to help you.
its a nice app, you can do a lot with it, but the custumer services could be better, snt a email 4 days ago and no answer , im having a hard time with my products pictures ( every time you open one product you can only click in 2 photos after that the privius photo freeze and u cant do anythink else
Hi Guilherme I emailed you back on your last email and requested access to your store.
We have sent out multiple emails requesting more information and access but haven't heard back from you. Try checking your spam folder.
Update: we fixed your issue a week ago. Let me know if you need any more help.
Jon
Relentless Apps
I love the app very easy to use! the only problem is whenever I add an image upload link to my product it never saves whenever I close it.... Can I please get help
Hi Danny,
We received your email but you declined our request to access your site and fix this issue.
We also never heard back from you.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
- Jon
Relentless Apps
Unfortunately I couldn't get it to work. I was testing with one product but then the app changes the interface for ALL products. Tried going back to default setting with no success other than deleting the app itself. Customer support sent me a bunch of links to help pages, which made it even more confusing to pinpoint the problem.
Hi John. I emailed you requesting more information but we never heard back from you.
Email us back and we would be happy to look into any issues you are having :)
Jon
Relentless Apps