Variant Option Product Options
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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It works fine and i Liket But if you could change the Language that would be Perfect. Ore if you could just rename for exemple the : Choose one
We have code to change the language. I sent you an email with instructions on how to change this.
https://www.relentlessapps.com/kb/how-do-i-translate-the-english-text-displayed-by-the-app/
Please email me back if you have any more questions.
contact@relentlessapps.com
Have a great day,
Jon
Relentless Apps
+ Easy to add stuff to product page
- Doesn't work with express checkouts, including;
PayPal. Google Pay. Apple Pay, etc.
- I tested and had 6 orders with this product, only 1 actually charged for the add ons.
- Admin area a bit ugly, not properly coded in Polaris with React etc
Hi Ricky. We are sorry but the express checkout buttons aren't compatible with price add-ons. We would love it Shopify would make this compatible with our app, and similar apps, but we are working with the limitations given.
We edited some code to remove those buttons on the cart page if a user has price add-ons so you don't run into this problem again.
Please let us know if there is anything else we can do to help you.
Don't download this app! It suddenly removes all your variants, leaving your shop with only the add to cart button.
It happens randomly, after you notice it its already hours past and you lost your daily ads money plus all orders. It's a critical issue very huge catastrophic problem. And there is nothing for you to do! You have to turn off your ads and wait for them to reply your emails, rendering your complete shop useless and on their careless hands. It's so frustrating, worst experience with an app ever here on shopify!!
DON'T DOWNLOAD!!
Answer to your reply: yes it took you 3 hours to reply my email but the technical issue lasted 24hours. 16 hours until I noticed. I lost approx 1.000$ through this problem. You going to refund that?
Sorry about that Daniel. We fixed an issue with our script last night which caused an issue in your Paolo Alto theme. We have already fixed this issue earlier this morning. I am sorry for the inconvenience this caused you. I am sorry it took us a 3 hours to see your email. We do our best to give the best support we can.
does not allow variants to send digital files. The developers offer no assistance. Take it as it is or leave it.
UPDATE: no app like Variant Option Product Options that I could find allows digital downloads. I found a workaround after spending 2 weeks and figured out that I could use shopify's variants for the digital downloads, then use Variant Option Product Options for the remainders. The pricing ads up correctly. so i did reinstal the app and it is working
I wish they could have told me about a workaround instead of me spending 30 hours of my time figuring out a workaround. they should give me free lifetime subscription for helping them resolve their problem.
Hi Rob, I am sorry for the miscommunication before. That's great to hear that you were able to get everything working properly with out app and digital downloads.
I went ahead and gave you an extended 60 day trial for the app.
Have a great day,
Jon
Relentless Apps
The application stopped my pixel from tracking the data from adding it to the cart and once the trial period was over it made my site crash for a whole day displaying twice the base price. The promotional price was reversed with my base price a problem that made me lose a lot of money. I'm disappointed because the application worked well at the beginning. The after sales service is not user friendly.
Update: You will be happy to know we upgraded the app so FB pixel works on all themes now.
Old reply: Hi Kevin, I responded to you an hour after you sent your email with information on how to fix the pixel issue. I never heard back from you.
You never emailed us about the issues mentioned and never gave us a chance to fix this.
Thank you,
- Jon
Relenteless Apps
PLEASE BE CAREFUL!
the app is now having access to order and customer details which they previous never asked.
Giving your customer data to a third party app which doesn't need it to function can be harmful for your business
We updated our permissions so we can create price add-ons. These permissions allow our app to create draft orders.
If you look at similar product option apps you will see that they require the same permissions.
I understand it might be scary to give permissions to a third party app but they are necessary for our new price add-ons feature to work. I hope you understand.
Martin & Jon
Relentless Apps
Bad support , Bad support , Very bad support in the beginning they was little bit fast in answering , but when i deleted thier app because it's not compatible with an other app and caused some bugs issue with the theme , they didn't answer me after , it's been 3 days i was waiting for their answer , Knowing that they did login to the store without any updates .
Hi Jonathan, please check your spam folder. I have sent you three emails in the last couple days and it doesn't look like you are receiving any of them. Also if you can email me from a different email that might be the best way to communicate.
I fixed the issue a day ago. The problem was you had the product options hidden in the product template in your theme customizer. Our app didn't cause any issues.
You might need to clear your cache to see the updated code.
I can see that the product options are showing in the product below.
https://silkroadhills.com/products/capitcho-alaska-1
Jon
Relentless Apps
So many problems with this app.
Firstly, options are difficult to organise. Once you add an option e.g. size to Tshirt A, you can duplicate it to Tshirt B easily. But if you suddenly forgot to add the colour option on Tshirt A, duplicating Tshirt A to B will replace all of Tshirt B's unique options, different from Tshirt A. This was extremely annoying as I could not duplicate only one option.
You must pay for an external app to have discount code box enabled. If you don't, there's no discount box.
I ran into the issue where orders came in without price add-ons. I lost money from that and the customer service said they tried their best but could not figure out why my orders would randomly be placed without price add-ons. This is the absolute worst, it happened twice, out of 10 orders and that's enough to make me delete this app.
Customer service was not replied in the nicest manner. I've had better support from another app I found that is better than this for much cheaper, where they could show me screenshots and videos of how to change something.
Don't waste your hours adding all the options and then having your website close down for a week to figure out the problem.
Pros: I like all the options and the look, especially with the instructions type option where I can add a photo to help shoppers understand the option better.
Could be better, honestly.
I am sorry the app didn't work properly for you Shirley.
With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up.
We realize that the duplicate tool doesn't fit every users needs and are creating something that will. We are already working on a better system to control product options for multiple products, and collections.
Thank you for your kind words about how the app looks. As a web designer for many years I am proud of the look and usability of the app.
Let us know if there is anything we can do to help you in the future.
- Jon
Relentless Apps
its a nice app, you can do a lot with it, but the custumer services could be better, snt a email 4 days ago and no answer , im having a hard time with my products pictures ( every time you open one product you can only click in 2 photos after that the privius photo freeze and u cant do anythink else
Hi Guilherme I emailed you back on your last email and requested access to your store.
We have sent out multiple emails requesting more information and access but haven't heard back from you. Try checking your spam folder.
Update: we fixed your issue a week ago. Let me know if you need any more help.
Jon
Relentless Apps
I have encountered a lot of problems using this application. The variants displayed on my site are not the same as those on the application.
So I lost a lot of time because I had to start over every time until it was the right variants on my site. A few days later, the images were again not the right ones, it is a lack of professionalism towards my customers.
When I contact the support to understand why I am having this problem, no answer... I do not recommend
I'm sorry you ran into issues with our app.
I don't have any emails from you. If you can contact us again at contact@relentlessapps.com we can get this fixed.
We will be happy to set up the app for and fix any issues you have.
Jon