Variant Option Product Options
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (614)
絞り込む
-
評価順
I’m facing an issue where the variant price is not being added to the cart page. The selected product option shows the correct price, but when added to the cart, the price doesn’t update or display properly. Please fix this issue so the variant price reflects correctly on the cart page.
Hi Shoaib, thanks for bringing this to our attention. We’ve already responded to your email and resolved the issue with the variant price not updating in the cart.
If everything is now working as expected, we’d really appreciate it if you could update your review to reflect the resolution and the support you received. Of course, if you notice anything else or need further help, just let us know and we’ll be happy to assist.
Best regards,
Jon
Relentless Apps
找不到 obscure-escarpment-2240.herokuapp.com 的伺服器 IP 位址。
price cannot be added to check out page
Hi Leung, unfortunately this was an issue with China's firewall blocking our app in your region. We followed up with an email to get more information from you but we never heard back.
Email us back and we can look deeper into the issue.
Jon
Relentless Apps
contact@rentlessapps.com
I had a fully paid subscription plan valid until 2026. Since we won't be selling anymore after 2026, I decided to cancel the subscription to prevent automatic renewal. However, after doing this, all app features were disabled. I've tried contacting support, but there's no available communication channel. I need the features of the already-paid plan to be restored or a refund issued.
I’m really sorry for the confusion and frustration this caused. Shopify manages all billing and subscription changes automatically, so when a subscription is canceled, they also remove access to the paid features.
I’ve actually reached out by email a few times but didn’t hear back. Please reply directly to an email, and we’ll make sure everything is taken care of for you, whether that’s restoring access or finding another solution that works best for you.
Thanks for your patience, and I look forward to getting this resolved quickly.
Jon
Relentless Apps
contact@relentlessapps.com
Cuando se añade un producto con add-on price al carrito y se va a hacer el pago las pasarelas de pago no se abren, solo pasa cuando hay productos con precios add-on en el carrito. No lo pueden arreglar y en soporte no ayudaron en nada. No lo recomiendo, hemos perdido muchas ventas por culpa de este problema.
This app charged me even though I am on the free plan!
Hi Kelsey. I emailed you back and confirmed you signed up for the Basic Plan and had the app installed longer than the 14 day trial period. All billing is handled automatically through Shopify.
I already emailed you back and sent you a refund for the charges.
Since everything is resolved please update your review. We are just a small 2 person business located in the US doing our best to build the best apps and give the best customer service.
Jon
Relentless Apps
contact@relentlessapps.com
BEWARE!!! I installed and then later uninstalled this app, and the uninstall does not delete all of the installation and it destroyed my ability to offer products with variants without the app installed. I have contacted this company at least 3 times 3 different ways telling them it is an emergency as my customers cannot check out and they have done nothing. I had to reinstall it so my site will work for the time being. This is terrible.
Hi Jessica, We’re very sorry for the frustration this caused. Our app does not intentionally break Shopify variants, and uninstalling it should not affect checkout functionality. In this case, the issue was resolved by publishing a fresh theme, and we have already reached out to investigate what caused the conflict so we can prevent it in the future but we haven't heard back.
We’re a small U.S.-based team, and while there was a short delay due to time zone differences, we are actively responding and happy to help. Please reply to our email or share your collaborator code so we can fully review what happened.
Jon
Relentless Apps
contact@relentlessapps.com
I was using this app for 2 swatch colour products because Shopify has a quantity limit. I was unaware that the starter plan had changed to 1 product, removing the swatch colour option from one of my best sellers until a customer placed an order and I had to email asking for their preference. I have had to find another app, set up and start again from scratch. I was informed of the changes prior to this but I'm not paying nearly £10 just for a second option, I couldn't even open my 2nd option to copy the colour swatches until I upgraded. I don't usually leave reviews and long ones, but hope this helps someone before I uninstall.
Hi Alexandra, I sent you an email to your h****@melaninminds.com email.
I'm really sorry for the frustration our app caused, especially with one of your best-selling products. Martin and I built Variant Option Product Options to help other businesses no hurt them.
Just to clarify, our Starter plan has always included just one product with options since it launched over a year ago. We understand it’s easy to miss that and you didn’t realize the limitations. That’s on us to communicate more clearly within the app itself, and I have spoken with my partner on creating a message in the app.
If you ever have an issue in the future please contact us. We are here to help.
Jon
Relentless Apps
contact@relentlessapps.com
Free plan is useless. No way to add pricing
For some Reason when i enabled this app on my product page, it changed all the Pictures that were previosly in the Photo section AND even changed review pictures to variant pictures which is outragues!!! do they not check what happens when someone casually installs that plugin, damn crazy
I'm really sorry to hear about the issue you experienced. We completely understand how frustrating that must have been.
Right after seeing your review, we sent you a personal email offering to help resolve the issue and issued a $9.99 app credit so you could try our premium plan for free. We haven’t heard back yet, but we’re still more than happy to jump in and get everything working perfectly for your theme.
We're a small U.S.-based team and always working to ensure compatibility with the many evolving Shopify themes out there. If you’re open to giving us another shot, we’d truly appreciate the opportunity to make things right.
Thanks again for trying the app, we’re here if you need us.
Jon
Relentless Apps
contact@relentlessapps.com
After years of having this app at 9.99 I noticed my add ons not working. I was then told I needed to upgrade! Like what??
You are thieves - no prior notification. I chose a plan and get told I need to upgrade when nothing has changed from my side?
I do not recommend
Hi Cheryl, I'm sorry there was a little confusion on what plan you had to be on for price add-ons to work. We try our best to clearly communicate that price add-ons are only available on the Advanced Plan. From day one we have had this information clearly stated on the app listing and plans page in our app.
I also see you emailed us 3 years ago that price add-ons weren't working. We replied stating you needed to be on the Advanced Plan for price add-ons to work. After that, I see you were on the Advanced Plan for 2 years. Several months ago you downgraded the app again and sent an email about the same issue. We replied again stating the price add-ons are only available in the Advanced Plan.
We are just a two-person company trying to make the best apps possible with the best customer service.
If you think there is another place where we could have this information please email me back and let me know.