レビュー (1,016)

総合評価
4.6
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の3%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年5月7日

The integration wasn't the best. It messed up my regular Shopify options for good and I would've had to pay for a professional to fix it.

WithLoveEmilia
フィンランド
アプリの使用期間:2年弱
Relentless Appsが返信しました 2024年5月8日

Hi Emilia. I am sorry you had issues with the app. I looked in our system but I couldn't find any emails from you.

I went ahead and sent you an email to a***u@withloveemilia.fi to look into this.

We are just a two person team and stand by our products 100%. If you ever have any issues we are here to help

Have a great day,
Jon
Relentless Apps

2024年5月16日

Great app ,but makes my Shopify checkout super slow. As soon as you select a product with the 'add image' option my checkout does not load at all

StickyHub
南アフリカ
アプリの使用期間:約9時間
Relentless Appsが返信しました 2024年5月17日

I am sorry you were having issues with the app Johan. I just sent you an email, please respond and we can look into and fix the issue as soon as possible.

Thank you,
Jon
Relentless Apps

2024年2月20日

The application is good, the bad thing is the customer service. I have been waiting 1 week for a problem related to the payment buttons to be fixed, since the problem starts when I activate the app, and after 1 week I still have the problem and I am still waiting for the developer to connect to fix it. I have uninstalled the app and installed another one that I have no problem with.

UDENIA
スペイン
アプリの使用期間:15日
Relentless Appsが返信しました 2024年2月21日

I am sorry it took a while to fix the issue Vahan. I see Martin was able to fix the issue you initially reported with the dynamic checkout buttons being doubled within 3 days.

Unfortunately the issue with the dynamic checkout button being disabled is deep within Shopify's code and not an easy fix. Martin, my technical expert, was going to review this and see if there was anything he could do but you uninstall the app before he had a chance to look into this deeper.

I am sorry for the inconvenience this caused you and your store. We do our best to offer quick support but sometimes there are issues that take longer to fix, and sometimes there are issues that we can't fix and they are out of our control.

2020年11月19日

App is ok however the support is no present to help you and improve its app. This is really a shame regarding the strong base they have. Hopefully it will be done one day in the future.

Cartoonely
フランス
アプリの使用期間:2年以上
Relentless Appsが返信しました 2020年11月19日

Hi Davy, I am sorry our app didn't meet all of your needs.

I checked on our email conversations and saw that we have multiple emails from you where we replied within hours. We are continuously updating the app to meet the needs of all of our customers.

If you could please email me about the issues you are having we would be happy to look into this again and see if there is anything that can be done.

Contact@relentlessapps.com
https://www.relentlessapps.com/contact/

Thank you,
Jon
Relentless Apps

2020年8月25日

The application is slow to load. It takes a long time to display. The entire web page has been loaded, but it will take about 10 seconds to see the content of this application. The customer has already left

larasexdolls
中国
アプリの使用期間:5ヶ月
Relentless Appsが返信しました 2020年8月25日

I see you have added our quick load code and fixed this issue.

Let me know if there is anything else I can help you with.

Update: You will be happy to know that we have updated our app to run faster on all new installs. No coding is required.

Thank you,
Jon
Relentless Apps

2021年8月10日

COUPONS WON'T WORK WITH IT!!! I reached out to support twice and both times received a canned answer that I must have missed the information...'Our price add-ons use draft orders which aren’t compatible with the discount code box on the checkout page. '
It is suggested that I purchase another monthly app to use as a work around and they blame Shopify for the issue.
However, when reaching out to Shopify they said 'the app is currently not up to par with our updates'.
Quite the headache for us and our customers.
For paying nearly $20 a month they should be able to create another way it would work.

BrownCastle
アメリカ合衆国
アプリの使用期間:4ヶ月
Relentless Appsが返信しました 2021年8月10日

Hi Megan, our app will work with coupons and discount codes. To get our app's price add-ons working with this you will need to download one of the apps I recommended.

Our app uses draft orders for our price add-ons and Shopify currently hasn't made this compatible with discount codes. Until they fix this the apps I recommended are the only solution.

Like I said previously I would be happy to talk to Shopify about what they meant by "'the app is currently not up to par with our updates". We talk to Shopify on a daily basis and haven't heard this response from them before.

Apps like Infinite Product Options, G;Variants &Product Options, and Product Options Variant Option all have the same issue and the discount code won't work with price add-ons.

Email me back and let me know if there is anything else I can do for you.

Have a great day,

Jon
Relentless Apps

2019年12月1日

The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at all but it could be a nice fit for you depending on your theme and how complex the add-ons need to be. It's very upsetting because it has a lot of potential. To summarize, the customer service do not care about problems, it doesn't charge the customers, and I just get lots of problems with it. Just save yourself the trouble if you bought a theme. IT WILL NOT WORK.

RawSkinCeuticals
アメリカ合衆国
アプリの使用期間:4ヶ月
Relentless Appsが返信しました 2019年12月1日

You said our app was almost perfect besides the price add-ons not functioning. Send us an email to contact@relentlessapps.com and we will make sure everything is fixed and work properly.

2022年3月21日

We really wanted to make the app work for us, but apparently, it has too many incompatibilities: the Paypal Express button and also not compatible with subscription apps. The developer replied very quickly to our emails but did not show much interest in trying to make things work.

The Rotten Fruit Box
ポルトガル
アプリの使用期間:3ヶ月
Relentless Appsが返信しました 2022年3月22日

Hi Tony, our app is compatible with subscription apps as long as you aren't using our price add-ons (which you aren't).

Unfortunately, Bold's Subscription app is deleting our data and also hides the Paypal Express Button on the Product Page and Cart when you have a subscription selected.

Bold would need to fix these issues on their end and we would be happy to assist them with any help they need.

An easier fix would be to install another subscription app like the one I mentioned in my email.

Jon
Relentless Apps

2021年12月6日

App is ok. It is not integrated into Shopify in a nice way for buyer experience. The variants look horrible in the cart the way they are not integrated into the product.
In addition, the app removed the free button for discount options in the cart so that you have to buy another app to add it back in. They apparently left that out of the documentation when you buy their app so that you are forced to buy another app.

Destination Pineapple
アメリカ合衆国
アプリの使用期間:3ヶ月
Relentless Appsが返信しました 2021年12月6日

Hi Anne, I am sorry you had issues with our app. I sent you an email to get the collaboration code to access your site and fix the issues.

Please email me back with the code so we can fix this.

Martin
Relentless Apps.

2022年2月13日

disables cart slider (redirects checkout to /cart page first) which leads to lower conversion rate (one more click and page load time to complete purchase) for ALL orders, even if only regular products are part of the shopping cart. If this cannot be avoid at all for "variant option products", at least it shouldn't happen for all other orders, too.

truemorrow
ドイツ
アプリの使用期間:25日
Relentless Appsが返信しました 2022年2月13日

Sorry about that Matthias​. We have a setting that will leave the add-to-cart functionality alone. This is only compatible if you are only using Shopify Options.

If you are using our virtual options then our app needs to get sent to the cart page after you click add to cart to ensure that our data is saved correctly. To my knowledge, all product options apps will have the same issue.

I sent you an email to get some more information from you. Email me back there and we can discuss this more.

Jon
Relentless Apps