Variant Option Product Options
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Excellent App and easy to use. Very user friendly. There are a few reasons this didn't get 5 stars. First this app does not work with 3rd party apps such as Shop and Shopify Collective Supplier, the variants do not show up. Second is that I have had a few times where the variant selections will randomly be deleted without user input. Third, depending on how you manage discounts it may take an additional app for automatic discounts. I am trying to integrate additional Shopify dealers for my products, so I am looking for a better fit.
Thank you for the kind words Adam :) We worked hard to make our app easy to use and user friendly, we really appreciate it the compliments.
Regarding the limitations you mentioned, Shopify currently doesn’t allow product options apps to work with third-party sales channels like Shop or Shopify Collective. We’ve spoken with Shopify about this in the past, but it’s unfortunately outside of our control and affects all apps in this category.
Our app does work with discounts, but there are a few Shopify restrictions that sometimes require an additional app depending on how you use discounts. We put together a quick guide here for more details: https://tinyurl.com/discount-vopo
If you’re still seeing variants not appearing or being removed, we’d be happy to take a deeper look. In many cases this ends up being related to orders placed through the Shop app, so any examples you can share would help us track it down.
We’re always here to help however we can feel free to email us anytime and we’ll do our best to take care of everything for you. We are just a small 2 person US based company trying to make the best apps possible and provide quick support.
Jon
contact@relentlessapps.com
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options cannot be associated with a specific SKU... Which is relatively frustrating to say the least.
I'm sorry our app didn't fit your needs Thomas. Since most apps don't have this feature I sent you an email with the 2 apps that would work for what you are looking for.
This is something we want to get to eventually but since we only have a 2 person team and required and planned updates already, it is hard to do everything.
I understand you are disappointed our app didn't have the functionality you were looking for but I am sure after testing out a few other product options apps you can appreciate how well-built and easy it is to use our app.
Jon
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The team are helpful and the overall app works quite well. I wish it had a few more functions available but I’m happy to use this app.
Thank you for your honest feedback and kind words about our team! We’re glad to hear the app is working well for you.
We’d love to know which additional functions you’d like to see, we’re always improving the app based on user suggestions. Your input could help shape future updates!
– Jon
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This app does provide a way to customise the product options and it was really easy to use. It has the conditional logic that I was looking for. However a huge drawback is that I am unable to connect a product image to the product selections. I am afraid that if this isn't resolved I will have to look for another app, it is a non negotiable for me. But it was easy to use and looked good in my Shopify store, so if you don't need to connect images then it is a good option for customisation.
Our app can load an image associated with a variant if you are using Shopify Options. Sometimes certain themes need some code to make that compatible.
Can you contact us here https://www.relentlessapps.com/contact/ or send us an email at contact@relentlessapps.com and we can fix the issue for you.
This is a great options app. Very simple and straightforward. The only problem is, it didn't play well with our theme. Apparently, there's a known glitch with this app on some themes. Here's what occurs... The price for an option will display correctly on the product page, but then the price will zero out as soon as the item gets added to the cart. The developer sent me some code to add to our store (much appreciated), but it failed to sort out the problem. Sadly I can't use this app in its current state.
Thank you for your kind words about our app. I am sorry the app didn't work properly for you.
With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up.
I emailed you back to try and fix this issue but I never heard back from you.
Let us know if there is anything we can do to help you in the future.
- Jon
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I used this app to sell prescription glasses. After having all the logistics set up I am finding we are having trouble converting shoppers into buyers. I would like to add some information at the checkout page for my customers but there is no way to do this. Because it uses draft orders you are limited in several typical Shopify features such as customizing the check-out or using discount codes (unless you purchase an additional app).
We also found that customers are not able to go back into their order/cart at a later time and make adjustments without starting the process over. I did contact the developer via Shopify and told it is not possible once again due to the system of using draft orders. The product has potential, but the fact that my customers do not progress past the cart page and I have no way of providing an encouraging message is frustrating.
Sorry our app isn't a good fit for you. We are working within the limitations of Shopify trying to make the best app for all our customers.
Apps like Infinite Product Options, 100+ Variants &Product Options, and Product Options Variant Option all use draft orders and have the same issue as our app. Other apps like Bold Product Option use a different system but create hundreds of products in the backend of your store which is very messy.
Our app only works on the product page like all product options apps. It sounds like you are looking for a different app to display information on the cart page to convert your customers.
If you would like to uninstall our app and try a different app we would be happy to give you a refund.
- Jon
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Hi, i like this app however my price ad-ons show in the cart but not at checkout. I am losing sales and customers. please help if you can
Hi Shahzad, it looks like the fix we gave you is working.
Please let me know that everything is working or if you need any more help.
contact@relentlessapps.com
Have a great day,
Jon
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What I like about the app is basically the design of all the options you can choose, it just looks nice. The price is quite fair for what the app accomplishes. What I hate about it is the fact that you need an additional addon to be able to enable discount codes. Also that you need to dublicate all products for a modification insteat of simply applying the settings to a collection and getting a good overview.
Also that it's not linked to actuall products like bold does, it completely kills simple product cost calculation this way.
Also that you can not use Javascript within the options to target the products directly and keep everything close together.
Thank you for your review. We're aware of these limitations. We had to make some tough design decisions that would help as many merchants as possible. A lot of them are workarounds for missing features in Shopify's API.
Better group sets for controlling multiple products is one of our planned upgrades for the future.
We're going to keep on making our app better as Shopify's API allows.
Jon
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I love all the features, but hate the fact that it comes above my item tekst. -I have several colours, material and other add ons, so my sales tekst are placed SO low on the page, that I cannot really create that "Point of sale" HUGE disadvantage :(
Hi Merete, thank you for the compliment on our features. We worked very hard to make an app we are proud of :)
It sounded like from our emails you were able to find a solution for this.
I suggest adding the description text to an instruction product option in our app so the text doesn't display in the cart and checkout.
Email me back if you need any more help or have any more questions
contact@relentlessapps.com
Jon
Relentless Apps
After applying the team's recommandation, the app is working now. The installation of this app on my theme was a little tricky but the visual results are looking good. I recommend adding the link of the code tutorial on the "installation" part of the app because it couldn't detect my shopify theme.
I am happy you were able to get everything working. Our app will install automatically on 99% of themes. I am not sure why it wasn't working with your theme.
If there is anything else we can help you with let me know
Jon
Relentless Apps
