Variant Option Product Options

Variant Option Product Options

Recensies (1.063)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
21 oktober 2024

Hi there. I would def recommend this app because without it, as an Shopify store owner, we would be unable to offer our customers as many product options with our bundle deals. However, often times virtual options takes too long to load and customers are quick to add the bundle to their cart before selecting their scents for the various products. That causes us to have to contact each customer that did not select their scents. This process is very time consuming. But what other choice do we have. Is this something that can be corrected. I would love to hear back from you all regarding this issue. Even if we have the button checked that requires a customer to select their options before they can go to check out… it doesn’t work. Customers are able to check out without selecting their options. And we cannot ship the products until we are able to get in touch with the customer and finalize their selections.

Miracle Butter Cream
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Relentless Apps heeft geantwoord 23 oktober 2024

Thank you for the review and the kind words. We value you as a long time customer.

It looks like the issue is with your quick add to cart and quick view popups on your collection, which allows your customers to bypass our app.

I sent a request to access your store to disable these.

Please send us an email at contact@relentlessapps.com and we will fix this issues ASAP.

Jon
Relentless Apps
contact@relentlessapps.com

1 oktober 2024

This app has been super helpful, and when we had an issue with compatibility with a new theme, customer service immediately responded and dug into fixing it - the app now works seamlessly!

Allianna's Kitchen
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
30 oktober 2024

This app has been transformative for our furniture business. The support from Jon when ever called is always superb! Fantastic app with great support!

Acumen Collection
Verenigd Koninkrijk
Ongeveer 4 jaar gebruiken de app
23 oktober 2024

I had some issues installing the app. I've reached out to the customer service, and they help me very quickly. I recommend using this app that offers a lot of features. And in case of trouble, the customer service will back you up! Thanks again.

Naomie Richard Joaillerie
Frankrijk
26 dagen gebruiken de app
3 oktober 2024

We've had a lot of issues with this app. Doesn't work with upsell apps, has bugs related to compare at price. Support is ok - but realistically we keep having issues.

TheCustomGoodsCo
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
Relentless Apps heeft geantwoord 11 oktober 2024

My technical expert added code to fix the compare price.

I also sent you a link to compatible upsell apps in an email.

I see we have always replied within a few hours during normal business hours and tried our best to give you the best support. With hundreds of themes, thousands of apps, and updates everyday there will always be the possibility of compatibility problems. We are stand by our apps 100% and are always here to fix any issues, and answer any questions, and make regular updates.

Let us know if there is anything else we can do for you.

Jon
Relentless Apps

5 oktober 2024

I have a product with MULTIPLE options, This app really helped me to bring it all together. Thanks again.

Secure Nest Technologies
Verenigde Staten
2 maanden gebruiken de app
23 oktober 2024

Fast response to questions, which is a big deal. Also, I've made more money with this app than I expected.

Jeravae
Verenigde Staten
6 maanden gebruiken de app
20 november 2024

Straight forward to use and makes quite the difference to have on my shop

SheXArt.11
Canada
Ongeveer 2 maanden gebruiken de app
1 oktober 2024

It is a good app overall, however I am experiencing some issues with prices of the different option. Most of the options show their price but there is always one option that does not show the price.

Still trying to figure it out....

Tienda MOOM RETRO NEEDLE
Spanje
Ongeveer 2 maanden gebruiken de app
Relentless Apps heeft geantwoord 2 oktober 2024

Hola Mónica, as mentioned in my email response, the app you are having issues with isn't ours.

Please double check the name of the app you are using and contact the correct app for support.

If you want to use our app please uninstall your current product options app and set up the product options in our app.

I also went ahead and issued you a credit for our app that is applied to your first bill.

Please email me back directly if you have any more questions or need any help.

Jon
Relentless Apps
contact@relentlessapps.com

22 november 2024

I needed help installing variants and custom dropdowns on our website for new products we're launching. Jon and Martin were responsive and ensured our products were loaded and rendered correctly. I appreciate their quick response and attention to detail.

Thank you guys!

AccuAir Suspension
Verenigde Staten
7 dagen gebruiken de app