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Recensies (1.041)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
4 januari 2024

This app was so easy to install and set up in my Shopify Store. Jon was the first to reply to my many requests searching for an app that allowed my customers to choose from different images to create their own custom art print. I set up my new product in no time at all. I highly recommend their app and look forward to seeing what add ons they do in the future. Thank you, Michelle

MICHELLE VELLA
Canada
1 dag gebruiken de app
7 april 2024

I love this

ShopFreude
Duitsland
2 maanden gebruiken de app
19 februari 2024

Great app and the support team is very patient and tries their best to help, highly recommended!

Roselin Joyeros
Spanje
3 maanden gebruiken de app
Bewerkt 28 oktober 2023

My response to your reply: Your response to my complaint is much too late. I had raised this issue, but you said you couldn't help me. And now, when I give a 1-star review, you can suddenly help? And don't write that the images are still there, because they aren't. I have tested on different browsers and also in incognito mode. The images were gone. It remains a terribly bad app; I have since found a much better app (with online chat for support, so you don't have to wait two days for a response).

First review:
This app is the worst I've come across. I had created 80 image swatches. After a few days, they disappeared. So, I recreated them, and again, they vanished after a few days. I did this four times and then sent an email to support, but they had never seen this before and couldn't provide an answer. So, I entered everything again, only to have it all disappear once more. This is truly outrageous. There are plenty of alternative apps out there. Definitely do not choose this one.

Ballon Boetiek
België
23 dagen gebruiken de app
Relentless Apps heeft geantwoord 28 oktober 2023

I am sorry you had issues with the app Geert. I see you uninstalled out app before we had a chance to look into this further and diagnose the issue.

I had my technical expert look into this and the images are still uploaded as you can see in the link below.
https://bcpo.s3.us-west-1.amazonaws.com/762d11-3.myshopify.com/8651187650909-aquamarijn.png

If you re-install the app we would be happy to look into this further and diagnose the issue.

Since you are the only store experiencing the issue that leads me to believe another app might be deleting the metafield data from our app somehow.

Jon
Relentless Apps

12 november 2023

This app is well thought out and works much better than similar apps in the Shopify App Store.

For my application, I needed to specify add-ons to increase the value of each cart and also offer customers more flexibility.

It looks good in the cart, and works effectively and efficiently.

Customer service has been fabulous.

Impressive, all the way around.

The Color Concierge
Verenigde Staten
1 dag gebruiken de app
11 januari 2024

The app looks clean, and the service if there are any problems is also amazing!

Aliva-Wellington
Nederland
23 dagen gebruiken de app
Bewerkt 19 september 2024

Mega App und perfekter Kundenservice!

Update:
nach langer Nutzung haben wir uns nun für einen anderen Anbieter entschieden, der kostenlos eine wesentlich umfangreichere Lösung anbietet, die einfacher zu bedienen ist.
Schade, das Team ist toll, aber hier fehlen Weiterentwicklungen.

VULFI B2B
Duitsland
7 maanden gebruiken de app
10 oktober 2023

Very responsive to every technical issue, highly recommend!

Clothes On
Verenigde Staten
3 maanden gebruiken de app
9 februari 2024

Excellent app and the customer service is impeccable! Would highly recommend :)

Knick Knack Paddy Wack
Australië
12 dagen gebruiken de app
21 februari 2024

The server is down a lot. I have had the app a week and have already wasted a lot of time refreshing and waiting for the app to be available to work in.

ballroomshoes.com
Verenigde Staten
12 dagen gebruiken de app
Relentless Apps heeft geantwoord 26 februari 2024

You will be happy to hear we switched to another company called StackHERO February 21st at 4am PST. We upgraded our mysql version, client library, and have unlimited connections now. We haven't seen any emails about this issue since.

I am sorry for all the issues, and the inconvenience it has caused you and your business.

We were trying our best to work with the company we used for the MySQL database. We went back and forth with them making changes, thinking the issue was fixed only to have it come up again intermittently. It has been very frustrating to say the least.

Let me know if you are still haveing any issues or if you need any help.