Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
6 mei 2020

Fast team, kicked ass when I needed them too. oh the apps great too :)
troublemaker.co.nz .

TroubleMaker.co.nz
Nieuw-Zeeland
29 dagen gebruiken de app
Bewerkt 29 augustus 2019

I really wanted to like this app. I really did but the premium plan has overall failed for me. Firstly, the order print page wasn't showing the values my customers were choosing. I contacted the Relentless team and they got back to me immediately, saying tech support would keep in touch within 4 days. It has been weeks and no one got in touch.

Secondly, I implemented several coupon codes for email subscribers and for various sales including free shipping. It's been a month and I thought it odd that no one was using these coupon codes. That is, until I realized my "Discount Code" field during checkout was completely missing. I looked it up and thought maybe I had to upgrade my account. Well, $70 later, nothing helped. I then did some testing and realized the main issue was this app. For some reason, when customers select variants with an upcharge, discount codes just simply don't work. Automatic discounts don't show a newly calculated subtotal and the discount code box on the checkout page is no longer displayed. The only way customers could add a discount code was if they chose options that didn't cost extra.

This app was great from the get-go but after using it for a month, I realize the serious limitations of the premium plan and will unfortunately, have to update my 400+ items for something else more viable and compatible. I think this app is excellent for shops that don't have any upcharges on their variants. The basic plan will work perfectly but if you're going for the premium $18.99 plan which lets you add pricing for your variants, I would recommend another app's premium plan like Product Customizer. It's $19.99 but works seamlessly with discounts which I really appreciate.

Ruskerville
Verenigde Staten
28 dagen gebruiken de app
Relentless Apps heeft geantwoord 5 september 2019

We have updated our app and we now offer a solution for discount codes on the cart page. You can test it on our demo page.
https://tinyurl.com/vspu3ub

Our app is compatible with Shopifys free Order Printer App, if you add a few lines of code. Below is more info.
https://www.relentlessapps.com/kb/shopify-order-printer-app-compatibility/

Bewerkt 13 september 2021

This app appeared to be very good and useful, however it broke the swatch option on my product and would not uninstall completely. Contacting the app developer proved to be unhelpful as they stated that the app was fully removed and the issue was not something that was caused by their coding.

Eternal Roses®
Verenigde Staten
22 dagen gebruiken de app
Relentless Apps heeft geantwoord 13 september 2021

Hi Lance. I see I emailed you a month ago. I had sent a request to access your store and look into the issue but you declined the access and never emailed me back.

We would be happy to look into this again and fix any issues caused by our app.

I sent you another request to look into this issue.

Jon
Relentless Apps

11 juli 2018

App does what i want, support helps fast! Great app!
We would recommend it.

Muctaschen
Duitsland
28 dagen gebruiken de app
14 mei 2020

This app fits my needs perfectly. We sell printing online and there are so many variables for each product and this app allows us to cover them all! Martin and Jon are always quick to answer questions and help with integration issues. Very pleased!

Honor Printing + Design
Verenigde Staten
28 dagen gebruiken de app
Bewerkt 27 mei 2020

The app provides great help with creating personalized products. Brilliant customer service as well.

Wonderwall Deals
Australië
28 dagen gebruiken de app
8 december 2018

My FAVORITE APP!
Excellent customer Service. This is a MUST!
Easy to install and it loads fast!! 10/10

gartix
Verenigde Staten
27 dagen gebruiken de app
13 februari 2022

disables cart slider (redirects checkout to /cart page first) which leads to lower conversion rate (one more click and page load time to complete purchase) for ALL orders, even if only regular products are part of the shopping cart. If this cannot be avoid at all for "variant option products", at least it shouldn't happen for all other orders, too.

truemorrow
Duitsland
25 dagen gebruiken de app
Relentless Apps heeft geantwoord 13 februari 2022

Sorry about that Matthias​. We have a setting that will leave the add-to-cart functionality alone. This is only compatible if you are only using Shopify Options.

If you are using our virtual options then our app needs to get sent to the cart page after you click add to cart to ensure that our data is saved correctly. To my knowledge, all product options apps will have the same issue.

I sent you an email to get some more information from you. Email me back there and we can discuss this more.

Jon
Relentless Apps

10 mei 2021

Really helpful and easy to use app! I wanted to let customers buy a customizable letter art print from my site, and this app made it possible.

Art by EAC
Verenigde Staten
26 dagen gebruiken de app
5 oktober 2020

customer service is great. 5 stars to them for that alone! would recommend this app to someone who is looking for custom products

firepitsurplus
Verenigde Staten
25 dagen gebruiken de app