Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
18 november 2021

Really good app and really good customer service behind it. Highly recommend to a friend. I am now hitting the 100 character limit thank you shopify.

snowgps
Verenigde Staten
11 dagen gebruiken de app
9 januari 2020

We tried all of the product option apps on Shopify. This is the only app that made adding hundreds of variants to each product as painless as possible. We have some custom items with 300-400 variants each. With this app, you can add the variants by a comma separated list. The other apps do not do this (Bold Product Options was painful). Also, you can set it up to have the price change on the product page. The others did not. Technical support is great as well. I had an issue where the custom product options were not displaying in the cart. Martin hopped in the store and fixed it, quickly. This is a great app!

Office Chairs Unlimited
Verenigde Staten
11 dagen gebruiken de app
31 januari 2021

This is a fantastic app, especially the conditional logic function which was my main requirement, met all my needs. And the support is excellent. I would highly recommend it.
Mark

Parker Hamilton
Australië
11 dagen gebruiken de app
24 december 2021

The app is great for offering a better shopping experience with products that have lots of options. Had some issues with initial set up, but received support right away! They were able to help us walk through the issue and fix it so everything was working smoothly. GREAT CUSTOMER SERVICE!!! Highly recommend this app!

Legacies of America Woodworking Company
Verenigde Staten
11 dagen gebruiken de app
17 mei 2021

Truly great app and customer service. Jon was great! app works as it should. I'm a happy customer. Highly Recommended.

Oro Monaco
Verenigde Staten
10 dagen gebruiken de app
Bewerkt 20 april 2020

The App works very well and that's what I was looking for. Jon and Martin were very quick to solve a small problem and answer my questions. Excellent communication and very quick. Recommended for everyone!
Thank you so much guys. See you soon.
Claudio

Centro Premi Scandiano
Italië
10 dagen gebruiken de app
26 december 2018

Great app, very functional, one of the best apps on my store! Contact staff can get a quick solution, everything is perfect!

Pinklouds
China
10 dagen gebruiken de app
25 augustus 2022

Bad support , Bad support , Very bad support in the beginning they was little bit fast in answering , but when i deleted thier app because it's not compatible with an other app and caused some bugs issue with the theme , they didn't answer me after , it's been 3 days i was waiting for their answer , Knowing that they did login to the store without any updates .

silkroadhills
Frankrijk
10 dagen gebruiken de app
Relentless Apps heeft geantwoord 25 augustus 2022

Hi Jonathan, please check your spam folder. I have sent you three emails in the last couple days and it doesn't look like you are receiving any of them. Also if you can email me from a different email that might be the best way to communicate.

I fixed the issue a day ago. The problem was you had the product options hidden in the product template in your theme customizer. Our app didn't cause any issues.

You might need to clear your cache to see the updated code.

I can see that the product options are showing in the product below.
https://silkroadhills.com/products/capitcho-alaska-1

Jon
Relentless Apps

18 juli 2020

So many problems with this app.

Firstly, options are difficult to organise. Once you add an option e.g. size to Tshirt A, you can duplicate it to Tshirt B easily. But if you suddenly forgot to add the colour option on Tshirt A, duplicating Tshirt A to B will replace all of Tshirt B's unique options, different from Tshirt A. This was extremely annoying as I could not duplicate only one option.

You must pay for an external app to have discount code box enabled. If you don't, there's no discount box.

I ran into the issue where orders came in without price add-ons. I lost money from that and the customer service said they tried their best but could not figure out why my orders would randomly be placed without price add-ons. This is the absolute worst, it happened twice, out of 10 orders and that's enough to make me delete this app.

Customer service was not replied in the nicest manner. I've had better support from another app I found that is better than this for much cheaper, where they could show me screenshots and videos of how to change something.

Don't waste your hours adding all the options and then having your website close down for a week to figure out the problem.

Pros: I like all the options and the look, especially with the instructions type option where I can add a photo to help shoppers understand the option better.

Could be better, honestly.

The Sleek Hound
Singapore
10 dagen gebruiken de app
Relentless Apps heeft geantwoord 30 juli 2020

I am sorry the app didn't work properly for you Shirley.

With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up.

We realize that the duplicate tool doesn't fit every users needs and are creating something that will. We are already working on a better system to control product options for multiple products, and collections.

Thank you for your kind words about how the app looks. As a web designer for many years I am proud of the look and usability of the app.

Let us know if there is anything we can do to help you in the future.

- Jon
Relentless Apps

21 februari 2020

I make a product with about 500 variable options that have dependencies and really complex needs and I was able to get all of that done with this app. I even emailed in a request for something specific in dark mode and got a reply back from Jon quickly and they went in and made some needed adjustments for me. I really like being able to mix it up with different styles like dropdowns, radio buttons, etc.

Alchemy Merch
Verenigde Staten
10 dagen gebruiken de app