Avaliação geral
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
Editado a 16 de fevereiro de 2023

I would love to give this app 5 starts because I think the customer service was great, even after I had problems and asked for some work arounds, and they were willing to help me to get it to where I needed to make it functional for my particular needs.
The only reason I am giving a 4 stars instead of 5, is because I'd like to see it be a little more user friendly for the average non-coding person and see it have a few more advancements.

Having more option fields that are set to recognize correct format would be helpful. Right now there are creators that are creating things for other businesses (business cards, acrylic signs, etc.), so having email, phone and website formats for the input boxes is important (Such as an email field that has to have an @ and .com, or a phone field that has to be in phone format etc). Right now the input fields are wide open which allows for input errors by clients.
Currently there is no way to duplicate an individual virtual option on the same product. It would be helpful if you could just click a button to duplicate that option in the product page and then edit it however you need. Duplicating each option by hand right now takes a lot of time to create a product with many variables. And the system doesn't allow you to have the exact same name for multiple options, so you have to come up with unique questions.
Example, if I have a sweatshirt, and I first ask which color (white, black, gray), and then I want sub questions where only certain animals can be on white, and another specific set on black, and another specific set on gray.
I have to have the "which color" option first, and then "which animal" next. But i have to create a whole new "which anmial" set for each color of the sweatshirt. but I can't use the same label "which anmial" for each sub set. the system requires it to be different.

Another thing is I'd like to see it be more user friendly in terms of formatting options for the text (instruction) fields. Instead of requiring users to use code to change the text format and add images, etc. offering a rich text format within the app itself would really help.
The instructions fields also don't currently print on the order invoice. Having an option to print everything on the order invoice would also be helpful.

Next making a virtual option "conditional" for multiple selections would be helpful. So for example, if I have 5 different types of sweatshirts, and I want to offer a secondary option for 2 of those 5, I can't select the 2 at once for the next option. Instead I have to select 1 and add the option, then select the 2nd one and add the same option again. Instead having it conditional based on more than one selection would be very helpful.
They offer only a drop down, for you to select which item to offer the sub option. Changing this to a checkbox, so you can associate your sub option with multiple options would be helpful.
Formatting of the screen and options on the product page, is simply a straight line going down in plain text. Having the ability to format the questions anywhere on the product screen, and have rich text format built into the system, even an option to have your own font so it coordinates with your stores look and fee., and even have them in a format where you have columns or like a contract, or entry form, or other forms etc., would be really nice and visually pleasing to customers.
It would also be nice if it allowed you to hide options, based on a selected option. It currenlty only allows for the options to appear byt allowing options to either appear or be hidden based on previously selected options would also be helpful, that way you can display all of what options are availbe to your clients first and then they narrow down their options based on selections.
Having the ability to add breakers already available as drag and drop elements would be much easier than having customers enter in code to create them. I know you can do the code option, but having the option to simply select a breaker that is already available would be helpful to users who aren't well versed in code.
The Duplicate option is a bit confusing. I ended up deleting everything in my product I had put together accidentally, becasue I didn't understand how the system worked.
The way it works is it brings up a list of products to select except no select boxes are available. So if you then click on the product that you want to add, suddenly the page refreshes and that product is gone and now there are check boxes availablem for you to select the product you want to duplicate to. It's just rather confusing and could be made clearer for end users.
Moving the virtual options around is a bit teadious, because they only go up and down and you have to select an arrow and click each time you want to move that one option up or down. It would be nice if it offered drag and drop so you could move options easily.
It would be nice if the app also connected to shopify invoices, so you could specify the format you want all of the input information to print out as. Currently, you can go into the order and highlight the straight line format and print it out, but it's difficult to even see what is the client's response and what is the virtual option, because there is no formatting difference in the text. *NOTE: they did help me with this to change the text to bold, so make it easier to see. I am thankful for that! I also used shopify's print order app, and adjusted the invoice to include the information from this app, which is part of the instructions they gave me.

Often times companies will need to be able to work on an order with messy hands and can't use a phone or tablet etc., to look at the order. They need to be able to print the order details off, and to do so in a format that works for them. Having this app connect to invoices, with a format determined by the user, would allow the user to format their questions in an 8.5x11 sheet, that then print that off in the invoices section, and would make this app extremely helpful, especially for creators and artists.
I think they do want this app to be great and I hope they are able to make just a few more adjustments and then I would be able to give it the full 5 starts. none the less the support team was really great in helping me!

Apple Blossom Kennels
Estados Unidos
Over 1 year usando a aplicação
23 de maio de 2023

The best app! While I wish Shopify had more variants just integrated within shop listings, I am glad this variant app exists. It’s THE BEST.

Also, they’re extremely responsive and helpful by contact form/email if you have questions.

I’ve been using this app for several years and it prevents me from having to follow up with clients for missing information because their “note at checkout” dropped off. I can’t believe I used to do the “leave a note at checkout with X, Y, Z”.

I love that I can also print my orders and these variants show up on the order print-outs. I use a discount app to allow discount codes to work with the pricing variations and all of that has worked seamlessly through busy times like Black Friday… and just year-round in general. Last Black Friday was just so much better because of having this app. I could actually spend time with family and not be stuck to my phone. I also think more people order when it’s a am easy and clear user-friendly experience which is what this app helps with. Thank you.

Knot & Splice
Estados Unidos
Over 2 years usando a aplicação
10 de agosto de 2023

This app is soooo great! I sell made to order apparel that is customizable. The ability to use functional logic to guide the customer through the customization process where we offer hundreds of options that change depending on what has been selected has made our customization pages some of the most visited on our website. The only thing that is better than the product is the service. I recently discovered that there was an issue with the add to cart button not working and after an email and in under 24 hours they were able to find the issue, and have my theme and their app working perfectly again. Decided right then it was time to right an epic review that is much deserved. I would leave a 100 star review if I could, its just so nice to know that this team is active and responsive when there is urgent issues that can effect sales. Im genuinely impressed by the apps capabilities and the support is incredible. Thank you guys!

Sacred Geometrix
Estados Unidos
Over 1 year usando a aplicação
11 de agosto de 2023

This app is amazing!!! I searched around for something that would allow me to showcase my highly customizable products in a way that was both user friendly for my customers and for myself (on the backend setting up the website on my own). This app works perfectly for what I was trying to achieve. It was also extremely easy for me to set up all of my products exactly how I wanted them to look/function for the customer. In terms of support, their Customer Service is amazing! I appreciate that they have a website full of FAQs (so that if I ran into any minor issues I was able to try to solve the issue quickly on my own). There were also some very minor pieces I needed some extra help/clarification on. Once I reached out (via their easy to use contact us form), they were exceptionally quick to respond and resolve any issues. I would HIGHLY RECOMMEND this app!

Rise West Design
Estados Unidos
About 2 months usando a aplicação
30 de junho de 2023

I was searching for a variant app and was referred to Variant Option, it will completely transformed my online store as I am able to offer customers more customized options. This app it's a game-changer! It offers a bunch of awesome features that will make my store way more efficient and profitable.
I can easily add different options to my products, and the best part? It's super easy to use, and whenever I've had a question or issue, which has been a number of them since I'm not that tech savvy and tend to overthink, their support team has been incredibly helpful and response time was excellent!
If you're a Shopify store owner looking to take your business to the next level, and offer more product options, you've got to check out Variant Option Product—it's worth a try!

Estados Unidos
3 months usando a aplicação
8 de maio de 2023

This app is exactly what we needed after finding out the limitations of variations the default shopify allows on the products. I have been using this app for several months and it has gotten even better now that I can allow my customers to personalized and upload images for the product. Their customer service support is by far one of the best as they respond almost instantly. Very crucial when it comes to building your own website and needing help right away.

Estados Unidos
3 months usando a aplicação
22 de junho de 2023

i will be honest, at the start i totally thought they will not answer me or it will take a while or they will actually never answer and such for having the app not showing on the store .

BUT i was shocked on how fast they answered and how friendly there customer support is .

i highly recommend using the app for anyone who wants additional options for products to use this, its a life savor !

Keep up the awesome work ! am a happy customer and will also recommend it for anyone i know who need it

4 days usando a aplicação
5 de março de 2023

Customer service was extremely helpful in identifying an issue we had with a custom theme of ours and fixing the problem on our behalf. The complication had nothing to do with the application, we decided a while back to use a Magento theme on Shopify (horrific idea in hindsight), which was caused integration issues with a whole number of apps we have installed. Customer service here looked into the code to help find out where the problem was, then made the necessary corrections. Thank you!

Solar Pool Supply
Estados Unidos
10 months usando a aplicação
7 de maio de 2023

this app has been working great for me. my one complaint so far is that there isn't a global image swatch control. Truth be told, there is another app with global image swatch control, but it doesn't offer half of the features available here. if a new color is added I have to add it to each individual product, or add it to one, duplicate it and go in and change all of the headings. A global image swatch control would make this review 5 stars for sure.

Gemini_X Creations
Estados Unidos
4 months usando a aplicação
Questão respondida por Relentless Apps 7 de maio de 2023

Hi Anthony, we do have global image swatches but they are only for Shopify Options.

Here is an article with more information.

Let me know if you need any more help

Relentless Apps

29 de junho de 2023

Wow wow wow ! Where do I start ?
I was in complete distress considering my entire business is ran off customization of products !
I contacted the apps contact email, not truly expecting a quick response, or even a response at all… not only did I get a FAST RESPONSE but they agent helping me figured out and FIXED my entire problem ASAP ! I did nothing and the agent did everything after I allowed access to my store ! Thank you so so so much for assisting me and treating my business as your own. I recommended this app to everyone and it is definitely worth the price ! Inexpensive to say the least !

Do not hesitate to download and use this app ! Thank you again

- Diana

Estados Unidos
Almost 2 years usando a aplicação