Valutazione complessiva
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 19 maggio 2023

EDIT: After unsuccessfully contacting the support a couple of times, they finally came back, and helped me with my issue. The app is probably great, but I need different options, so I'm rating the customer support only.

Tempo di utilizzo dell’app: Circa 2 ore
StarApps Studio ha risposto 19 maggio 2023

Hi there,

I would like to extend my deepest apologies for any inconvenience you have experienced with our app and the subsequent uninstallation process. We always aim for a seamless experience, but it seems like you've bumped into a few obstacles - and for that, I apologize.

Regarding your communication with our customer support, I am genuinely surprised and sincerely sorry to hear that you did not receive a response. It appears there may have been a misunderstanding or technical issue, as we have no record of an email from your id "i**o@co*o*ia**.e*"

However, I want to rectify this situation immediately. I invite you to reach out directly to me at I am personally committed to ensuring your concerns are addressed, and your experience with our application is improved.

I look forward to hearing from you soon, and thank you again for your feedback. It is only through feedback like yours that we can continue to improve and better serve our customers.

Shubham Vats
Chief Growth Officer

18 novembre 2022

Great and quick help from the support team when needed. They assisted us in everything we asked and solved our problems

Mim Shoes
Tempo di utilizzo dell’app: 6 mesi
11 ottobre 2022

I am still trying to get used to this app, as it is not very intuitive. However, the customer service has been outstanding, and the more I use it, the more I understand and appreciate its value. Again the assistance I received today allowed me to accomplish my goals and gain a better understanding of the utility. So far, so good.

Stati Uniti
Tempo di utilizzo dell’app: 6 mesi
9 ottobre 2022

I used this app and must say that I really like their swatch bundle options. Also, customer service is great (shoutout Shreya)! The only issue is that I thought I could bundle products together as well, as in make one product from a collection appear on the shop page with variant swatches listed below, but the app doesn't do that as all product variants will still show up on the collection page but with color/swatch options listed below. So, it's 4/5 for now.

Tempo di utilizzo dell’app: 4 mesi
13 settembre 2022

Very useful app.
It helps showing the customers the similar product that you have, and very good customer service.

Stati Uniti
Tempo di utilizzo dell’app: 6 mesi
2 settembre 2022

This app does just what our store needs, and always very helpful support! I will recommend to other stores.

TLF Apparel
Stati Uniti
Tempo di utilizzo dell’app: 3 mesi
26 agosto 2022

I chose Swatch King to replace the defunct Swatchy. Feature rich. Still decluttering old app remains. Support is working on that. 12 hour time difference can with California can result in days vs. hours.

This Old Toilet
Stati Uniti
Tempo di utilizzo dell’app: Circa un mese
24 agosto 2022

great support - 4 stars because I don't have 100% control over alignment of certain items, and am forced to fix with support. Either way - the support team is always fast and helpful, just extra steps.

Stati Uniti
Tempo di utilizzo dell’app: Oltre un anno
11 agosto 2022

Lots of features, great customer service. I've had minor glitches twice, and Riyona has helped me resolve them in under an hour! Thanks Riyona!

A Ware Studio
Tempo di utilizzo dell’app: Circa un mese
Data modifica: 4 agosto 2022

Amazing support! There were some initial issues but Utpal was able to help me with every problem I had.

Tempo di utilizzo dell’app: 4 mesi