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Best customer service .......................................................................................................................................................................................
Fast support :D
great customer service
The support team provided exceptional service, demonstrating a high level of efficiency and effectiveness throughout the process.
Best customer survice I have experienced in my whole Shopify store advencture:)
When I first purchased the app, the customer service was good and helped me set up my app on to my site. I was pleased with the service, so I went ahead and installed it on my second website; however, after they set up my 2nd website, it's been really hard to get a hold of anyone to assist. I've been waiting for 2 days just for the dashboard to say " be back in 3 hours," so I waited for 3 more hours just for the dashboard to say a few more hours. Super annoyed. Lack of customer service...not sure if this app is worth keeping if I can't reach anyone when needed.
Other reviewers are all saying the support is there when needed...not sure what support they are referring to...because it's not there. waiting for 2 days going on 3 is ridiculous.
Not only is the app very functional, and has helped us with alot of aspects for our webshop. But what i would rather highlight is the support. We had numerous specific functions we would like to work for our webshop, and Swatch kings handled everything without and issue.
Perfect!
El equipo de soporte son unos genios, por suerte están atentos y resuelven rápidamente las dudas.
This app solved a few issues for me and the customer service by Nikhilesh has been fabulous!