スウォッチキング ‑ バリアントオプション

スウォッチキング ‑ バリアントオプション

レビュー (1,678)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月15日

Buggy app with minimal support.

Floorfinity
カナダ
アプリの使用期間:13日
2024年10月30日

Erg slecht heb het abonnement opgezegd maar krijg nog steeds facturen binnen die ik niet meer wil betalen maar ze wel in rekening brengen, al dus slechte ervaring hoop dat jullie mij hierbij kunnen helpen

Sensissta
オランダ
アプリの使用期間:2ヶ月
2023年3月30日

We are having HUGE issues with a recent update that Swatch King have done and the support is ignoring our request for assistance. This has impacted our store in a huge way across metafields and SEO data. We would appreciate it if someone could reach out urgently.

Otiumberg
イギリス
アプリの使用期間:約2年
2022年3月24日

I am having problems with their Variants description app and swatch app and sent them numerous emails asking for help but they would simply ignore you. Have been trying for a month to get help and subscribed to their apps for more than a year. NO SUPPORT AT ALL!
Not sure if they are still in business.

CBath
アメリカ合衆国
アプリの使用期間:1年以上
2022年9月26日

charges you even after cancelling. i have been charged 3 more times since cancelling my plan. currently trying to make sure im not billed againg but i have no access to any billing page from the atm

Bad Astronaut
アメリカ合衆国
アプリの使用期間:8ヶ月
編集日:2024年1月25日

To be honest, I'm truly disappointed. I have been using this app for over three months now, and I believe I have gained some level of authority to voice my concerns. I have reached out to them twice to address my issues, but both times have been incredibly frustrating. Their technical support is never available online, despite automated messages promising a response within three hours. However, even after waiting for four sets of three hours, I still haven't received any contact from them. It has been a painful experience, and I am considering switching to a different app. However, due to the significant amount of work involved in such a transition, I have been patiently waiting for their assistance, albeit with a sense of resignation. Therefore, I would once again advise everyone to exercise caution when making their choices, unless you wish to add more workload to themselves in the future.

Tuxedo Action
アメリカ合衆国
アプリの使用期間:7ヶ月
2022年11月14日

IF you live on the East Coast stay away from this app! I couldnt get my questions answered or the app even set up due to no support. They offer a messenger option for support but they reply off hours as I assume they are the opposite of Easter Standar time. I could not upload swatches or get anything set up due to no live support agents to help you thought the set up process.

Black Dog Testing Site
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年8月16日

I deleted this app as I started Turbo Theme and I did not need it anymore, there was a code left behind which kind of f'd up my product page. I am not sure why these apps leave behind a code when I delete them. Idiots wasted a day of mine, I had to delete everything & redo my page.

WRITTEN IN THE STARS
カナダ
アプリの使用期間:20日
StarApps Studioが返信しました 2020年8月19日

Hi Deepak,

We tried to reach you multiple times over email in the past few days but haven't received any response. Let us assure you that we build our apps with utmost care to make sure it doesn't affect your store even when you uninstall it.

To give you the bigger picture, it's a limitation of Shopify, that apps can't perform any action when you uninstall them, and we know that Shopify is working hard to find a solution for this. All responsible app developers ensure that the code which they are unable to remove from the merchant store doesn't create any error.

In addition, you will find the uninstallation instructions in the app and you can always reach out to the app developer for further help.

Looking forward to your revert, to understand the error you had faced in further detail.

Regards,
Shubham Vats
Merchant Success Manager, StarApps Studio

2020年12月11日

The app does not perform as described. It has multiple issues with showing the wrong colors and even worse is when you disable the app the wrong color variants do not go away. Highly misguided app and should be taken off the app store to protect other shop owners.

Persona Cosmetics
アメリカ合衆国
アプリの使用期間:7日
2023年5月4日

The app not working at all i tried on booster theme also on streamline she work only on demo try theme when you publish the theme the product page affected by starapps studio not showing when i asked support app they told me its from html theme issue doesn’t make sense at all even when i changed with streamline theme or impulse same problem product page showing error when i back to support team he suggest me choose default template theme on product page everything gonna work fine and the setup guide says you need to choose starapps on product page to integrate where ever i don’t suggest using this apps specially its paid version

lovelilux
イギリス
アプリの使用期間:3日
StarApps Studioが返信しました 2023年5月5日

Dear Issam,

We truly appreciate your feedback and are sorry to hear about the difficulties you've experienced lately. We understand how frustrating it can be when things don't work as expected, and we want to do everything we can to support you in resolving this issue.

It appears that the problem stems from a liquid template error within your product page, rather than an issue with our app itself. Our app relies on a functional product page template to effectively display product options as swatches, and it seems that some errors in the template are preventing this from happening.

We are committed to providing you with the best possible assistance, and we kindly ask that you re-install the app to allow our expert team to work closely with you in addressing the template issue. Rest assured, we will do everything in our power to resolve this problem as soon as possible.

We truly value your patience and understanding, and we look forward to your response. Together, we can ensure that you have a smooth and satisfying experience with our app.

Warm regards,

Laxmikant
StarApps Studio