Anmeldelser (176)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 92 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
25. maj 2023

The app works perfectly. There was a small problem with my theme, but the support was able to solve the problem within a short time.
Support response time was extremely fast.

Now everything works fine and I can see all my variants.

ELDO COLLECTION
Tyskland
Cirka 5 timer bruger appen
29. november 2023

Quick customer service, main issues resolved promptly by Muzammil & Malik.

Thank you both.

Mintnyte
Gibraltar
Cirka 5 timer bruger appen
5. december 2023

works as it should, and great, super fast support!

Triwa AB
Sverige
Cirka 3 timer bruger appen
25. september 2023

Stellar support! Had some conflicts with our theme and the support team jumped right on it and fixed the issues quickly. Thank you!

Terralite
USA
Cirka 2 timer bruger appen
27. oktober 2023

Merhabalar
Uygulama hakkında bilgi ve yapmak istediklerimiz için bize yardımcı olan Muzammil malik için çok teşekkür ederim. Her türlü soru ve ihtiyacımızı son derece hızlı ve nokta atışı dönüşleri ile sağladı.

Ka Hijab
Tyskland
Cirka en time bruger appen
9. august 2023

doesn't work on any shopify theme and they ask for opinions against options.

go your way please .

DEEVO | Professionel Cycling Apparel
Frankrig
Cirka 18 timer bruger appen
Extendons svarede 17. august 2023

Hi,
Thanks for your interest in Variator: See Product Variants. The app works well with all official themes on the Shopify theme store including free and paid ones. We have a great number of merchants using our app and increasing the visibility of their products.

Maybe you are stuck in-app setup or unable to create rules. You can share your problem with a screenshot "ess@extendons.com" and we can sort it out in no time. Feel free to discuss your queries with our support team. Thanks

2. december 2023

This app is an absolute disaster! Not only did it completely break our website's liquid code, resulting in our collection pages showing persistent errors even after uninstallation, but their customer service is a nightmare too. There's no live chat available, and it takes hours, sometimes days, to get any response from them. Meanwhile, every passing minute without our products visible on the website is costing us money. This app's malfunction not only disrupted our catalog but also the entire revenue stream of our business. Steer clear unless you're willing to risk lost sales, frustration, and a complete lack of reliable support.

Clinique Virtuelle
Canada
Cirka 7 timer bruger appen
Extendons svarede 6. marts 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏

We take your feedback seriously and accept our support team is always available on chat all channels. Unfortunately, You missed the uninstallation guide.

We hope to see you soon on Variator

Muzammil

26. maj 2022

App did not remove the "Options" button as I thought it would, and simply put an "Add to Cart" button below it. It did show the variants separately. I decided that the app wasn't for me, and deleted it. In my theme (Dawn), deleting it did nothing -- the collection pages still showed it. Had to get the developer to remove it. Note that they work 8-5 weekdays only, on Pakistan time. Because I put the request in on Friday afternoon in the US, it wasn't until Monday morning that it got removed.

The Boat Galley
USA
17 minutter bruger appen
Redigeret 2. november 2023

UPDATE: Their service is great. Besides the app not being what I was looking for, they made sure that the errors deleting the application caused, were completely worked away. Our collection pages got saved, thanks to their team :)

I installed the app, tested it, but the functionality was not was I was looking for.
Then, I followed their guide in order to delete the app properly...
AND my collection pages got f*.... They show errors and have no product images because the app delete a source file from my site

PlayWear
Belgien
12 minutter bruger appen
Extendons svarede 30. oktober 2023

I apologize for the issue you are facing after using the Variator app.
We have mentioned the uninstallation video guide on the backend dashboard unfortunately you missed it.

if the app is not according to your requirements and the issue you are facing after Uninstall you should contact our support.

Within 11 minutes you leave a bad review for us.
Our support team responds within minutes to manage these types of problems.
Please contact us on Whatsapp at +923078677415 or ess@extendons. The team will solve your all problems. Thanks

31. august 2023

Horrible app.
It broke my website code.

It shows all the variants including colors and sizes, which means it shows in the collection the same product multiple times.

Can not undo it even if you delete the app.

Pockets Life
USA
6 minutter bruger appen
Extendons svarede 6. marts 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏 You just leave a review after 6 minutes 😔😔😔
Our support is available on all channels via chat. Unfortunately, you missed the chat with the support team"

This a common issue, every theme has a different structure and the support team solves compatible issues within a few minutes.

We hope to see you soon on Variator!

Muzammil