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After searching for a way to show variants on our collection pages, gladly this app came across. The support is great! Thank you so much!!
Great app. Customer service is fast and good
This app is an absolute disaster! Not only did it completely break our website's liquid code, resulting in our collection pages showing persistent errors even after uninstallation, but their customer service is a nightmare too. There's no live chat available, and it takes hours, sometimes days, to get any response from them. Meanwhile, every passing minute without our products visible on the website is costing us money. This app's malfunction not only disrupted our catalog but also the entire revenue stream of our business. Steer clear unless you're willing to risk lost sales, frustration, and a complete lack of reliable support.
Hello!
Sorry for the experience you've had 🙏🙏🙏
We take your feedback seriously and accept our support team is always available on chat all channels. Unfortunately, You missed the uninstallation guide.
We hope to see you soon on Variator
Muzammil
Thanks to Muzamil, this app is very good, very helpful app, and I am very impressed with this app.
Thank you for your review! 💖 💖 💖
Muzammil
App did not remove the "Options" button as I thought it would, and simply put an "Add to Cart" button below it. It did show the variants separately. I decided that the app wasn't for me, and deleted it. In my theme (Dawn), deleting it did nothing -- the collection pages still showed it. Had to get the developer to remove it. Note that they work 8-5 weekdays only, on Pakistan time. Because I put the request in on Friday afternoon in the US, it wasn't until Monday morning that it got removed.
UPDATE: Their service is great. Besides the app not being what I was looking for, they made sure that the errors deleting the application caused, were completely worked away. Our collection pages got saved, thanks to their team :)
I installed the app, tested it, but the functionality was not was I was looking for.
Then, I followed their guide in order to delete the app properly...
AND my collection pages got f*.... They show errors and have no product images because the app delete a source file from my site
I apologize for the issue you are facing after using the Variator app.
We have mentioned the uninstallation video guide on the backend dashboard unfortunately you missed it.
if the app is not according to your requirements and the issue you are facing after Uninstall you should contact our support.
Within 11 minutes you leave a bad review for us.
Our support team responds within minutes to manage these types of problems.
Please contact us on Whatsapp at +923078677415 or ess@extendons. The team will solve your all problems. Thanks
After setting it up, right away, a liquid error is shown on all my collection pages.
Does not delete its code after deleting the plugin, the liquid error is still on my collection pages.
Hello!
Sorry for the experience you've had 🙏🙏🙏 You just leave a review after 5 minutes 😔😔😔
Our support is available on all channels via chat. Unfortunately, you missed the chat with the support team"
This a common issue, every theme has a different structure and the support team solves compatible issues within a few minutes.
We hope to see you soon once we add what you need!
Muzammil
Excellent service! I encountered some bugs, and they resolved them immediately.