Veeqo Shipping

We use this to pick and pack our orders across numerous stores and it's made us a lot more efficient and has helped an awful lot. We have found there are quite a few bugs but the support team is really friendly, quick at replying and keen to help. Progress is continually being made and they are improving at a rapid rate. Best of all it's free!

UPDATE: More than a year has passed since our review, and Veeqo STILL does not support post-purchase checkout offers or 'on hold' fulfilment statuses, despite Shopify releasing this functionality in May 2021. We have requested this functionality countless times but the feedback has essentially been ignored by Veeqo. We don't understand how a "Shopify Plus Certified" app can still be lacking in compatibility with Shopify in this way.
---- Original Review ---
Veeqo does a reasonably good job in organising the picking, packing and dispatching of orders as well as integrating directly with carriers. Unfortunately however, the app does not support order editing in Shopify, or post-purchase checkout extensions, therefore limiting opportunities to add or edit items after purchase which is a shame. The availability of customer service / support is good, with live chat available 24hr and quick response, however the live chat agents have limited knowledge and getting issues recognised and escalated to the development team can be difficult.

Great product and great customer service! I love the barcode integration, i asked them to add in a feature and they were more than happy to put it in for me, for no extra cost might i add! It is currently in development but once it is released it will help my process greatly :-) A must try app!!

Good software but so expensive and ridiculous price increases every year.

I personally feel like they are pricing themselves out of the market.

If you are shipping international with DHL and have any discount on your product selling price then beware that the electronic customs invoice sent to DHL by Veeqo declares everything at 100% so at custom either you (Delivery Duty Paid) or the customer incur increased duty and VAT. We learnt the hard way for our EU and high value US shipments. Long chats with Veeqo support and 'Engineering ticket' raised, but one month on and no solution or feedback. Not a priority for Veeqo.

So far, so good. Still testing the system but it looks like it will work for us longer term and being free, its got to be worth a try! Finding the inventory control very good, but rather disappointed that there is no longer the stock take functionality we wanted! Team have been extremely responsive, especially Josh who is always there to help me when I get stuck!

Veeqo has opened up a whole lot of opportunities for us, and was the only platform that allowed us to link a shop epos (Vend) with multiple shopify stores. There are a few niggles as there are with any out of the box platform, but it's very powerful and currently free to use too!
The live chat help has been great over the year we have been using it - they have been able to sort out a lot of questions and any tech issues too.
Overall it's a platform that has a lot of potential and now it is well set up I'm looking forward to really starting to harness it's power.

Veeqo has worked for us really well and the support is excellent and it's really easy to use. The on-boarding process was really smooth and they have been very responsive to the few issues with couriers that we have had.

we have been using veeqo for over a year now, if you have a POS (retail Store) and also sell online AVOID THIS, Veeqo counts every single sell of you POS as a transaction int he software and that is counted to your monthly billing, we are paying over 380 USD a month OVER 4K A YEAR to sync inventories, they have promised a solution for months and nothing happens, maybe as a simply inventory management system is ok, but to advertise that integrates with POS and then charge for every single sell it is simply ridiculous. it is amazing that Shopify makes a business on top of an expensive online store already by creating extremely bad apps and then forcing you to pay for every single function you need.

Really easy to use, as a new business I wanted to start with a solid app integration that works between my online stores and accounts and therefore feel that as our business grows Veeqo is giving me the confidence that it will help us achieve our goals