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2 étoiles car gratuite, mais l'appli fonctionne mal, nombreux bugs, il faut refaire les manip plusieurs fois pour que les mises à jours s'appliqent sur plusieurs produits (donc si on ne vérifie pas, problèmes ensuite!). côté sav vous pouvez oubliez.
I have been using this app for quite some time now. It is generally good when the product count is low but as the product count increases the "Refresh Shop" gives wrong product count every now and then and there is no way to know what is going on. According to support, "as long as the number is higher in Vela, it's all good". There is no export utility. So there is no way for me to know why the number is higher / lower in Vela. Update: I had a screenshare with Justin and saw that All (in Shopify) and Active (in Vela) is the same. However, I would like to include the issue I faced with bulk updating description which added a lot of HTML code I didn't add and messed up my descriptions. I had to manually update a ton of products. Be careful with updating descriptions. There was also issue with changing POD for one of my products. Although I deleted the previous one, Vela didn't and the count didn't match. I'm leaving the three stars for now because I think the app has kinks that need to be worked out especially because it is a bulk update app. It can be very useful when everything is perfect but can be really problematic if things don't work. So far, price and tags have worked out really well for me.
I'm just testing a trial of this software though so far, except for a couple of additional things I would have liked to see as features, which I contacted their support about and who advised me that they're on their to-do list of features in the near future, the functionality and ease-of-editing capabilities is far better in this app than using the native Shopify Bulk Edit and standard Products screen. I'd highly recommend this app and in relation to the previous negative reviews, I hate to say it though all apps have their problems and apps that are powerful can sometimes have inadvertent consequences if you tick the wrong tick-box and "Apply" the changes to a large amount of products! The reality is, you just have to be very careful and not be asleep at the wheel when using these kinds of bulk editing tools.
It would be nice to see publishing directly to other channels such as Amazon, though if that's the direction the creators will take, I'm sure they'll make it happen (I'm a software developer so know how much work it takes to develop software, even those "I just want a button that does this" type of work can takes months).
So far so good. Saved me several hours of time with bulk editing. Features finding and replacing text, adding before/after, filtering, ect. Still being developed but a solid tool to use now. Dev is responsive and well spoken. There is some lag with it right now, but it's on his to do list. Good free solution. I look forward to seeing this app evolve.
When we did our shopify inventory, over 700 Etsy listings were removed that we paid to activate etc. When I reached out for support, he questioned me about them even existing. Very Very rude customer "support" - do not use them.
Edited to add in response: As stated in my review about your company, it was the way you treated me. If I could upload photos of the way you've spoken to me, accused me of making up our listing, bragged about your subscribers etc, I would. The bottom line is you treat people terribly Justin. You are very rude, short, cocky and talk down to people. I reached out for help and instead I received insults, accusations and smart aleck responses. That is my complaint with your company.
As one of Vela's creators, I feel it is important to address the concern expressed in this review to ensure that others understand that Vela was not responsible for "removing" any listings from the user's shop.
In this case, the user had connected their Etsy and Shopify shops to a single Vela account. They originally published 700+ listings on Etsy in July but did not set them to auto-renew. Per Etsy's terms, new listings remain active for four months and, unless renewed, are automatically moved to expired.
This is why the listings were removed from both Vela and Etsy.
Poor Customer service.
Unpolite and unwilling to solve problems
The app will stop if publish over 30 listing and there is no way to settle it by customer .
Very very poor exerience.
This app is incredible, the support is absolutely outstanding and the apps ability to to seamlessly sync updates is a helpful bonus. 30 OUT OF 5 Tbh
A very convenient application for mass editing of lists. convenient to change prices, variations, photos, descriptions and much more. significantly saves time. The guys from those supports are great. helped to deal with the problem! use on etsy and shopify. recommend!
This app is so convenient and saves so much time, first thing I thought after first use was why oh why didn't I find this sooner lol!
Better than all paid apps, Justin helped me every time with all my issues, they will come with more features, 5+ stars!