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When I started looking for an app to assist me with my vendor commissions, a Shopify customer service person suggested two programs: one that was from a large company, and this one, Vendor Payout. Foolishly, I initially thought that perhaps the bigger company would be easier to reach. After about 12 unsuccessful attempts to reach them by phone (with no voicemail) and a useless ticketing system that just told me to call the number again, I gave up on them and decided to try out Vendor Payout. Without hesitation I urge you to use this system. The developer is the person you'll reach if you need help, and he's amazing...like above and beyond amazing. If I could give this 11 stars I would! He is so approachable and willing to work creatively to make it function with your business. It's a godsend!
Wonderful customer support - always responds promptly. This app has greatly improved my vendor payout process.
That's great to hear! Let me know if you need any additional features!
Robert is by far one of the most responsive and flexible app developers on Shopify. We are a B2B company with a 2 man salesforce, so the ability to track sales/commissions is vital to our business. Robert always made an effort to figure out a way to make his app work for our business and this is why I'll be using Vendor Payout for a very long time. I wish I could give him a 10 star review.
This app does the job extremely well, and the developer was outstandingly helpful in applying custom changes for us quickly.
The app is very easy to use and very easy to install. It's straightforward and easy to understand for merchants. Exactly what I need!
Rob, the developer, is very responsive to my requests too! Amazing experience so far.
This is really an excellent APP. For any business that works either completely or partially with 'consignment' sales then this is vital.
I would add that the developer, Rob has been more than helpful when I have needed to ask a question. A good bloke. Typical of the excellence that revolves around Shopify
This App is a life saver and a MUST for anyone trying to share the TRUE Gross Margins of Product sales! Why Shopify doesn't naturally have a way to do this is beyond me...so thank God for this App! It accurately and easily helps us pay our Vendors based on the Cost column of the product. No more manual monthly excel sheets that take WAY too much time to filter through, plus it builds trust between myself and the Vendors as they have their own login to see the percentage of each sale that they get. Highly recommend!!!
EDIT:
The app works well. Robert was very responsive at first, but has not gotten back to emails for the last three months. Aside from some customizations I would like to have, every morning when the app re-syncs Vendors, it doesn't keep the changes from the previous day. So we have to go in and re-sync everyday. Not a major issue, just would be nice if the automation worked as intended.
Would like to add a few other things -- like Vendor notifications, addition flat commission custom to each vendor, and a few others.
Original Review of 5 of 5 stars:
Great app with even better support!
If you need clear reports for you and your vendors, get this app.
I've gone through every report app and marketplace app there is, and this is BY FAR the best one. On top of that, the support by Robert is the responsive support I've received from any APP on Shopify.
Two thumbs way up! Thanks Robert.
Time to switch app. This app doesn't sync even when you click the sync button manually. Last night was new years eve and we sold for about $600 that is 25 orders but they don't show up on my report. Now we are January the 1st and i need to pay my vendors but i guess i will have to manually calculate all the payouts....useless app. In 2021 there needs to be a better technology. Very disapointed!
Hi, I'm sorry to hear about the issues. It looks like you clicked the sync button 23 times last night. All syncs did complete within 1-minute after you clicked the sync button. And I do see those new orders come into our system and calculated.
I'm happy to help more if you have a specific error or order ID that didn't get into our system.
Does exactly what I need it to do. Rob was very helpful and did some custom script so it fitted my needs. I love the login widget that integrated with my website.