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Fantastic experience with Advanced Shipping Rules. They came to my help immediately regarding my problems/questions (literally 2 minutes!). Love the app, love the people behind it, great Shopify App overall.
When I was dissatisfied with the default shipping rate options in shopify, I tried to define for myself what I wished there was. I imagined an app that has a lot of rules and conditions to play around with. This app is exactly what we needed and since it can get complicated to translate ones needs into those rules and conditions, we had help from the support. The support is amazing and tried to understand every single detail of the problem. At the end they even recorded a personal video for us, showing us how to set everything up. Well deserved 5 stars!
Great customer service. Solved a tricky issue I had with specific postal code deliveries! So incredibly happy I found this app.
I installed ASR so that I could offer products that I manually fulfill while also offering Printful products using live shipping rates. I was able to install, integrate, and set up this app in a few hours with just the user guides to help me. Everything worked smoothly until I tried to purchase the Lite Plan; apparently I had activated a feature that was only available with the Standard Plan but wasn't aware of what that feature was. I emailed Brian first thing this morning and got a response back within the hour. Brian took care of my issue and I'm back in business!
Excellent customer service/support - when we needed support setting up the rules, Brian & team promptly reached out to us and patiently answered all our questions. Plus, the app is great and it works perfectly for what we need. The installation process was easy and intuitive.
Awesome app, and really talented (tech savvy) CS team to help out. I use it specifically to ship orders with 2+ units all in separate boxes (not possible with normal shopify). Recommend!
The app is great. It offers options I haven't found elsewhere, allowing me to personalize shipping options worldwide. Plus they helped me with setup. Great customer service.
I've used this app on a number of shopify sites, it adds much more configurability and shipping options to the standard shopify settings. Also their customer support is second to none. Fantastic highly recommended.
This app is so helpful for our team! We cannot ship alcohol to the US or Quebec and this has been game changing for us. Their support team is so helpful and has been able to fix all issues that have arisen. Thank you so much :)
Great app! Does exactly what it says and haven't had any issues with it. Highly recommend if you need advance shipping rules.