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What an AMAZING experience! I was a little confused about how to make the app do exactly what I needed it to do. Unlike most apps i've seen, there was actually a phone number I could call! I called in the morning and received a call back within the hour. Not only did my store get set up the way I wanted it to run but I was even taught how to manage the app and shown the process step by step. EXCELLENT customer service! Don't be afraid to call, the staff is so knowledgeable and friendly. Super happy with this app! Thanks Advanced Shipping Rules!
Great App! We have this app installed on 3 of our stores, was easy to set up and get going quickly. The customer support was quick to reply to our questions, overall a really smooth experience.
Would recommend this app to anyone who has more complex shipping requirements past the standard Shopify capabilities.
We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.
Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services.
Brian answered promptly and got all things sorted out quickly.
It can be mind boggling to setup many complex products and trust that Shipping will be correct.
Looking forward to new features coming!
Thanks!
Invaluable app and unparalleled service! No other app performs like this one and I have yet to find another team with as high quality service. I just had an issue with adding a new vendor and got an email back within 30 minutes an was on the phone in another hour, problem solved shortly thereafter. Couldn't recommend more!
Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.
One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed
This has been a great app addition to our Shopify store. Molly is always incredibly helpful at troubleshooting and with a quick reply.
This app is excellent, and so is their support. Kudos to Molly for answering my millions of questions and making my life a lot easier. Would rate 10 stars if it was an option.
I would highly recommend this app. I have been using this app to calculate shipping on our Shopify site for two years. Molly and the team are great to work. They are very thorough and responsive to my questions.