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Customer service is amazing!! They are always available and willing to walk through every step of troubleshooting with you. 2 Thumbs Up!!
Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!
App used for many of our products Assistance is Prompt, Knowledgeable & clear directions to rectify
Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.
Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.
The developer is accessible and responsive. He helped me set up some special rules for shipping. I sell perishable goods and merchandise. I highly recommend this app for folks who have various shipping needs and need to customize how they ship different groups of products.
Update: I had to reach out to Brian when I was having an issue with shipping rates and he was very responsive, thorough, and knowledgeable, and helped solve our issue quickly
Excellent app which allowed us to set up shipping to multiple postcode zones within the UK.
Support from the developer was brilliant and we would recommend this app to others needed alternative or additional shipping methods!
This is an amazingly easy to use and important app to solve a very annoying problem of Shopify's! Molly is wonderful and so helpful.
great app! just wish i could include more than just one shipping option in an order with multiple items from different suppliers - but thats complicated. does the job great though, so who am i to complain?? also i got the best customer service ever from the dude. don't know if dude is THE dude (the head of VSR) but he was super friendly and efficient and very very patient. he gave me an hour of his time over the phone to help fix my issue. now thats amazing support and real commitment to his product! love this app, and ill probably be using it for as long as i use printful and there's no shipping integration improvements made in shopify. this app is 10000x better than better shipping rules (lol - should rename to even better vendor shipping RULES!).
you won't regret trying out VSR! :)
Brian was really helpful in setting up the shipping for our online retail store. We have 3 different warehouses with varied pricing schedules. He walked me through the set up, I couldn't be happier with this app. I've managed several online stores in both woocommerce and shopify and have used nearly 3 dozen apps. What sets "Advanced Shipping Rules" apart is the functionality and SERVICE! Thank you!!