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Overall a good service with friendly, helpful staff. The Shopify app is straight forward and easy to use; the main improvement they could make would be if a COA could be auto transferred to customers through the Shopify app after an order is complete on occasions where the COA was not created before order completion. Having to go to the Verisart website to create and manually transfer a COA to a new owner is a bit more of a slog. The website is unfortunately not as intuitive as the app and more prone to glitches.
Thank you for taking the time to review our app. We appreciate your feedback!
Currently, our Shopify app automatically generates certificates for online purchases. For purchases made through offline payments, certificates do require manual creation and transfer.
However, we're excited to let you know that we are actively working on updating our website to improve user experience and streamline this process. Stay tuned for updates!
A perfect fit for our business. We have been using their services for over a year now. The Verisart team is innovative and very helpful. They are always finding ways to improve the service and are open to user feedback.
Thank you so much for your 5-star review and valuable insights! We're thrilled to hear you're pleased with our services. Customer feedback is incredibly important to us as it helps us continuously improve and evolve.
This is an awesome company, just don't like the fact that they are not 24/7 with the help desk. They will take the time with you to make the best experience you can have and it seems they are eager to develop themselves in this arena, they offer great incites. I think for it's main purpose it is the best, but for tokengating it could use some work to get the best title in that aswell.
Thank you for your review and taking the time to share your thoughts! We greatly appreciate your kind words. Currently, our customer support team is available from 9:30am to 6pm GMT. We typically respond to all inquiries within 24 hours during weekdays and 48 hours at the weekend. We are working towards 24/7 but are not there yet! Regarding our tokengating functionality, please share any specific suggestions for improvement via support@verisart.com. We value your input and are always looking to improve our service!
Verisart are true pioneers in the world of digital provenance, ownership and certification, working with some of the biggest artists in the field . The token gated integration with Shopify is beautifully designed and works seamlessly, providing a great value add for my collectors. Highly recommended.
Thank you for taking the time to share your thoughts and for the 5-star review! We're so glad you're happy with our services – your feedback means a lot to us.
I use Verisart to certify my artworks and my NFT too. I think that is a great app, really easy to install and all my collectors they really love the way they receive the blockchain certificate!
We're delighted to work with you and happy to hear how much your collectors value your COAs.
We use this app to provide secure, digital Certificates of Authenticity for products sold online - in particular for editions that were published during the COVID-19 pandemic which made it difficult for artists to physically sign their artworks. It integrates directly and easily into the Shopify purchase and checkout flow and the edition products we created and are selling. Customers automatically receive an email with their certificates and this serves as our unique guarantee of authenticity. You can also customize the certificates with your own designs. In an era when physical transfer is more arduous than ever, we're glad to have Verisart's integration to help us seamlessly manage the authentication of these important artworks.
This is an app people trust. It not only enables us to issue COAs for physical works but also provides NFT minting for our artists. NFTs are an important way for us to engage with our audience. We used this app to include unique collector rewards on a 10,000 NFT project with the artist Alicja Kwade and look forward to more drops together.
Thanks so much for choosing us and trusting Verisart to work with your artists.
I received tremendous support from VERISART. And just about two weeks ago, I started my NFT art project. I was able to transform the proof of you being Cinderella, the statement "I have a one-of-a-kind glass slipper in the world," into an NFT Art and offer it as a service. I have been creating physical glass slippers for 20 years, but due to the impact of the pandemic, the lives of my customers have changed. This made me realize the need to transform my creative output. That's when I first contacted VERISART for support back in February. At that time, I didn't even have a wallet. Although I had some knowledge about the concept of blockchain and NFTs from reading books, I didn't know anything practical, like having a wallet. As a result, I encountered some very basic stumbling blocks (like connecting OpenSea with a different wallet). However, through their chat support, they guided me to resolve each issue properly. It's understandable that it takes time to receive a response due to the significant time difference with Japan and occasions like the Easter holidays. But I received responses, solved the challenges, and slowly but steadily moved forward. The staff members at VERISART guided me patiently, even when I asked the same questions repeatedly (although I couldn't see their faces). Lastly, I would like to add that when I shared the purpose and concept of my project in between questions, receiving encouraging words like "That's wonderful! (It was really a much nicer word)" became a reason for me not to give up along the way and helped me accomplish the setup. Thank you!
I would highly recommend Verisart. The technology they have created integrates well with our shopify store and is effective at delivering its NFT minting service.
I would highly recommend Verisart, both for the technology they've built, but also the customer support we've had throughout the entire process. They even responded to our last minute requests on a Sunday (TIP: Don't launch projects on Mondays!) and the feedback from our customers as been incredible.