Census: Customer Surveys , 14 recensioni
- Il 100% delle recensioni ha 5 stelle
Il 0% delle recensioni ha 4 stelle
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In base alla valutazione
We've only just started using this tool but we needed a way to be more proactive with our customers. I am used to reviewing countless user testing videos and acting on support requests to improve our site but, I've realised it might be easier to just ask them?
We are getting a steady stream of valuable data for us to act on and I'm sure this will become an invaluable tool. I look forward to suggesting some feature requests in the future.
We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.
Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving.
I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers.
Highly recommend. Super easy to install and get up and running. Especially useful if you are wanting direct customer feedback across your site. Looking forward to building this out and getting further customer insights as we go.
Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!!
Love this app - so easy to use and integrates really well with Shopify checkout. Really easy to customise and gives us the ability to capture customer insights which is crucial for understanding customer experience and pain points. Recommend!
Easy to install and does what it says on the tin.
The feedback we have gained so far has been invaluable.
Fantastic app. It's been valuable in gathering feedback from our customers in relation to the purchasing process, general onsite engagement and attribution.
Wonderful app that we've used in collaboration with our new site launch to gather feedback from our customers and give us peace of mind. Quick to set up and easy to digest results. Fully recommended if looking to do post purchase surveys, stylised much cleaner than previous apps we've used.
Had this app installed for a short while, and the customisation options plus positioning on checkout has given us a huge amount of feedback! So quick and easy, plus doesn't affect speed!