Census: Customer Surveys

Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.

The integration to our Shopify store was seamless, taking less than 30 minutes to get set up and live.

The app interface is clear, easy to use and automated reports mean we are able to act on the data quickly to improve our user journey and site experience.

Census has enabled us to identify friction points across the site, channel attribution and collate customer feedback - I would highly recommend

Highly recommended.
Easy to install and does what it says on the tin.
The feedback we have gained so far has been invaluable.

Wonderful app that we've used in collaboration with our new site launch to gather feedback from our customers and give us peace of mind. Quick to set up and easy to digest results. Fully recommended if looking to do post purchase surveys, stylised much cleaner than previous apps we've used.

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Had this app installed for a short while, and the customisation options plus positioning on checkout has given us a huge amount of feedback! So quick and easy, plus doesn't affect speed!

Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!

Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving.

I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers.

Installed this app a week ago on our store and it’s already feeding us valuable information. UI is clean and easy to navigate. Really like the rule-based questions for specific items and brands.