Census: Customer Surveys

Census is a great app that we use across 3 of our stores. We previously used Hotjar's survey functionality but since they upped the price of that we looked elsewhere. This app does exactly what Hotjar's surveys did and more, and with a huge cost saving.

I'd say this app is a 'no brainer' for any store who wants genuine, real-time feedback from their customers.

Installed this app a week ago on our store and it’s already feeding us valuable information. UI is clean and easy to navigate. Really like the rule-based questions for specific items and brands.

We've only just started using this tool but we needed a way to be more proactive with our customers. I am used to reviewing countless user testing videos and acting on support requests to improve our site but, I've realised it might be easier to just ask them?

We are getting a steady stream of valuable data for us to act on and I'm sure this will become an invaluable tool. I look forward to suggesting some feature requests in the future.

Blown away by how incredibly easy it was to add this app to my site, groundssupply.com. There is a gap in the app marketplace with post-purchase surveys -- Simple, but extremely effective!