Census: Customer Surveys

Census: Customer Surveys

Hinnoittelu
Ilmainen sopimus saatavilla. Ilmainen kokeilu saatavilla.
Kohokohdat
Käytä suoraan Shopify Adminissa
Toimii uusimpien teemojen kanssa
Tähtiarvio
5,0 (18)
Kehittäjä
Vervaunt

Capture actionable insights and valuable first party data through personalised, rule-based surveys.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. enemmän
  • Ask rule-based questions for key ecommerce variables, with sophisticated logic.
  • Gather valuable feedback on where users first discovered your brand or business.
  • View reports on submissions and filter based on key variables.
  • AI-generated actionable recommendations for your store.
  • Speed tested by Shopify, with officially no performance impact on your store.
Kohokohdat
Käytä suoraan Shopify Adminissa
Toimii uusimpien teemojen kanssa

Lanseerattu

22. heinäkuu 2021

Kielet

Englanti, Ranska, Espanja, Saksa, ja Puola

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Shopify POS, Kassa, Swap Commerce

Hinnoittelu

Free Always Plan

Ilmainen

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 /kuukausi

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

28 päivän maksuton kokeilu

Platinum Plan

$50 /kuukausi

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

28 päivän maksuton kokeilu

Free Always Plan

Ilmainen

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 /kuukausi

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

28 päivän maksuton kokeilu

Platinum Plan

$50 /kuukausi

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

28 päivän maksuton kokeilu

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein.

Arvostelut (18)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 100 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
29. tammikuu 2024

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.

Oh Polly UK
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
30. tammikuu 2024

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Billionaire Boys Club
Yhdysvallat
14 päivää sovelluksen käyttöä
9. marraskuu 2023

Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend

Pangaia Staging ROW
Yhdistynyt kuningaskunta
Vuosi sovelluksen käyttöä
15. joulukuu 2022

We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.

5 stars!

The Frankie Shop
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
16. joulukuu 2022

Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!!

La Coqueta UK Store
Yhdistynyt kuningaskunta
11 kuukautta sovelluksen käyttöä

Tuki

Vervaunt voi vastata kaikkiin sovellusta Census: Customer Surveys koskeviin kysymyksiin.

Kehittäjä

Vervaunt

Rex House, 4 - 12 Regent Street, London, BFP, SW1Y 4PE, GB

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

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5,0 / 5 tähteä 287 arvostelua yhteensä Ilmainen sopimus saatavilla
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4,8 / 5 tähteä 69 arvostelua yhteensä Ilmainen sopimus saatavilla
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5,0 / 5 tähteä 187 arvostelua yhteensä Ilmainen kokeilu saatavilla
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