Census: Customer Surveys

Census: Customer Surveys

Preços
Plano gratuito disponível. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas
Classificação
5,0 (18)
Programador
Vervaunt

Capture actionable insights and valuable first party data through personalised, rule-based surveys.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring. mais
  • Ask rule-based questions for key ecommerce variables, with sophisticated logic.
  • Gather valuable feedback on where users first discovered your brand or business.
  • View reports on submissions and filter based on key variables.
  • AI-generated actionable recommendations for your store.
  • Speed tested by Shopify, with officially no performance impact on your store.
Destaques
Utilize diretamente no Admin Shopify
Funciona com os mais recentes temas

Lançada

22 de julho de 2021

Idiomas

inglês, francês, espanhol, alemãoe polaco

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify POS, Finalização da compra, Swap Commerce

Preços

Free Always Plan

Gratuito

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 / mês

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

Avaliação gratuita de 28 dias

Platinum Plan

$50 / mês

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

Avaliação gratuita de 28 dias

Free Always Plan

Gratuito

  • Unlimited survey responses
  • Questions from our large bank
  • View all responses without limitation
  • Some core data dashboard metrics

Premium Plan

$25 / mês

  • Unlimited survey responses
  • Custom questions
  • Dynamic rule-based questions
  • Customise and style forms
  • AI-generated actionable recommendations

Avaliação gratuita de 28 dias

Platinum Plan

$50 / mês

  • Everything in the Premium plan
  • On-site surveys for prospecting data
  • POS surveys for instore
  • Export additional data

Avaliação gratuita de 28 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.

Avaliações (18)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
29 de janeiro de 2024

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.

Oh Polly UK
Reino Unido
3 months usando a aplicação
30 de janeiro de 2024

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Billionaire Boys Club
Estados Unidos
14 days usando a aplicação
9 de novembro de 2023

Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend

Pangaia Staging ROW
Reino Unido
About 1 year usando a aplicação
15 de dezembro de 2022

We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase.
I would absolutely recommend using it if you want to start understanding what could help your customers short & long term.

5 stars!

The Frankie Shop
Estados Unidos
Over 2 years usando a aplicação
16 de dezembro de 2022

Highly recommend this app for great customer feedback and insight. Easily customisable and can be tailored for specific questions, ideal to gather feedback after launching a new feature or function. Also very helpful to be able to reach out to customers and gain further insight if required. 5 stars!!

La Coqueta UK Store
Reino Unido
11 months usando a aplicação

Assistência

Vervaunt pode responder a qualquer pergunta que tenha sobre Census: Customer Surveys.

Programador

Vervaunt

Rex House, 4 - 12 Regent Street, London, BFP, SW1Y 4PE, GB

Recursos

Este programador não oferece assistência direta em Português (portugal).

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