viaGlamour | Cosmetics Lab

We installed this over few months ago on trial to add some products then upgraded to the business plan.

Keira has been amazing and answered our questions. The new updated app is also amazing!

We ordered samples and sent to various people for videos and the quality of the product was SUPERB!

Thank you

Keira is the best partner to work with, able to respond late night questions, able to handle every question you can ask, I am building my store and it is great to have someone like Keira for support! 100% recommended!

Myself and customers absolutely love the products! Shipping is always so quick! Friendly support. Highly
Recommend them.

Simply incredible! Keira is amazing and extremely quick to respond to messages when needed. Products are amazing. Website is so easy to use and integrates easily with the shopify store.

Let me tell you! They are among the best of the best! From service to support to their whole platform. Of all the apps I've ever used over the last 7 years...this one is the creme de la creme! I'm so happy this company and its people exist. Talk about innovative! This a definitely a game changer!

I like this app because the quality and service both are great. I like they respond on time. They are open for feedbacks, they are attentive, work with you and always help promptly.

I haven't upgraded yet, but I will soon. I was playing around with the free version and had trouble with my logos (jpgs and pngs were too small to show well), and I had questions about how to use the editor. Words can't even describe how helpful Keira was. He literally recorded his screen and sent me the video to walk me through some stuff. He gave me lots of helpful advice about my images, he helped me with my images, getting them to a larger file size from the pdfs I had them in, and he communicated PROMPTLY. He was there until I had to go to sleep, and there for me first thing in the morning. I don't think he sleeps. I have yet to see how the rest of the process goes, but I feel very comfortable investing my money into a company that has such great customer service and communication. I can't wait to move forward with viaGlamour. Highly recommend!

I used the viaGlamour app to help with customizing my cosmetics line. Keira, as my account manager has been super awesome and helpful in helping me to navigate through the app making the process very understandable. Thank you Keira, I really appreciate your time and effort!

Starting a business can be such an stressful experience, but when you partner with the right team, everything is easier. And, yes, I used the word team, because in the end viaGlamour tends to be more than just a vendor or supplier. They go above and beyond. Recently, I was having a technical issue with my designs and after trying different options, I sent and email a bit late at night requesting help, thinking that I would get a solution probably within one or two days. To my surprise, a few minutes later I had a response from Keira, who patiently assisted me and she fixed the whole thing in a matter of minutes. Thanks to her I was reassured on how reliable viaGlamour is. Thank you again. You guys are the best!

I love having the ability to design my own products and put the kits together. It’s such a cool process. I had a very small problem and they called me on the phone to fix it... how’s that for customer service??!! Not an email like you usually get. Definitely worth it and the product samples were amazing. They were gorgeous in their packaging and the products themselves were fabulous. I’m sold!