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Fantastic company to work with, and even better products. Definitely worth the monthly subscription. Id gives them 6 stars if I was called. Great Job viaGlamour.
Easy to use and customer service is amazing
I can say I’ve been building my cosmetic brand for almost 3 weeks now I’m making sure it’s perfect before launching my store! I have bought a sample AND I LOVE IT!!! And it was one of the lipsticks and you talk about long lasting!!! After I ate or drank it was still ok!!! And it was delivered faster then expected delivery date!!! I would 10 star this app seriously!!!
I wanted to diversify my store and offer a little more than just clothing and accessories. I came across this app and decided to try it. I am not tech savvy and I definitely had a little trouble setting things up. Customer service is excellent. Keira was very patient with me. Thank you for all your help! I already have my first order for a blush!
I am a new business owner. As of now, I am very happy with the products, customer service, and the quality. I wish it wasn't as expensive as it is. I am happy to hear that delivery times will be shorter.
Keira and Viaglamore is extremely helpful! spent a lot of time fixing my problems, and concerns! Appreciate it! Super kind, and easy to communicate with, definitely 11/10 service.
It was all my pleasure, thank you for working with us! - Keira
Viaglamour is great, super easy to work with and their staff are wonderful and professional. They get back to you in a timely manner and are there to help with any questions you may have. Super easy to work with!
Great app with many amazing features. I've been working with them for a month and the app has consistently introducing more features. Kiril has been awesome in helping me troubleshoot issues to get the store open (Thank you!). I can't comment on product quality yet, will update the review post samples.
Great service, responds in a timely manner and very helpful.
A couple of things I enjoy about this app is they sell natural skincare and health products and you can design your own label. The reason I gave 3 stars is that first of all, their website is so slow to load but it did improve a little recently. Second, I feel like there's only one person working in this business. It's always the same guy that I talk to and because of that, the response can take days. Third, what really made me unhappy was they charge me extra shipping cost which supposes to be included in the cost.
You're spot on! I'm Keira 👋 I do all of the app development. Personally I think having a dedicated account manager is a perk. You always know you're speaking with someone that remembers who you are and understands your business better. :)
About the shipping, we want to keep prices as low as possible for you. When we manufacture a custom product you're only paying our manufacturing costs. Hidden fees isn't our style. When we let you know that a product costs x amount to ship --- that's the lowest possible rate we've been able to get for your brand with USPS.
If you want to chat more about shipping rates, send me a message at hey+keira@viaglamour.com. Maybe there are other questions we can help answer. - Keira