viaGlamour | Cosmetics Lab , 91件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の92%は5つ星です
    84
  • 評価の1%は4つ星です
    1
  • 評価の1%は3つ星です
    1
  • 評価の1%は2つ星です
    1
  • 評価の4%は1つ星です
    4
編集日：2020年5月15日

A couple of things I enjoy about this app is they sell natural skincare and health products and you can design your own label. The reason I gave 3 stars is that first of all, their website is so slow to load but it did improve a little recently. Second, I feel like there's only one person working in this business. It's always the same guy that I talk to and because of that, the response can take days. Third, what really made me unhappy was they charge me extra shipping cost which supposes to be included in the cost.

Vive Essentials
アメリカ合衆国
アプリの使用期間：約1ヶ月
viaGlamour Beautyが返信しました 2020年11月23日

You're spot on! I'm Keira 👋 I do all of the app development. Personally I think having a dedicated account manager is a perk. You always know you're speaking with someone that remembers who you are and understands your business better. :)

About the shipping, we want to keep prices as low as possible for you. When we manufacture a custom product you're only paying our manufacturing costs. Hidden fees isn't our style. When we let you know that a product costs x amount to ship --- that's the lowest possible rate we've been able to get for your brand with USPS.

If you want to chat more about shipping rates, send me a message at hey+keira@viaglamour.com. Maybe there are other questions we can help answer. - Keira

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