VIBE Shoppable Instagram Feed
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (42)
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Exceptional customer service. I had a little hiccup with the app in my store, I emailed their tech support and they were able to fix it right away. The app itself is amazing for the price (free lol), I definitely will recommend this to others!
Love this app! It is easy to connect your Instagram to the app and makes my store look much better!
Hi our customer,
Thank you so much for this wonderful review. We really appreciate you being a VIBE user and helping to share your experience with us. We’re here for you when you need us.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Linh - Marketing Manager at Ecomate
Practical, free application for displaying your Instagram feed! I just had a problem with the French translation, which was solved very quickly by customer service, so I recommend it! Thanks again :)
Hi,
Thank you so much for such a wonderful review! I'm glad that we were able to help you.
Your satisfaction inspires us to keep improving our services for valued VIBE users like you.
If you need help with anything, don't hesitate to reach out to us anytime. We're ready to assist you.
Have a fantastic day ahead. Take care and thank you again!
Uche | Ecomate Team
Great and easy to use app
I asked for customer support on changing the color of some text through the chat, and they immediately responded and changed the text for me. Can't really ask for better service, especially considering the app is free.
Hi,
Thank you so much for this wonderful review. We really appreciate you being a VIBE user and helping to share your experience with us. We’re here for you when you need us.
Please don't hesitate to drop us a message anytime if you need anymore help.
Best Regards,
Eli - Ecomate Team
It is a nice Insta app to present and highlight my product on the website. The shopping function makes it easy to add products to the cart. I highly recommend this app. Additionally, the online support responds quickly and provides high-quality answers to my questions.
Thank you so much for your review, I am so happy that you have a positive experience with VIBE.
It was very nice of you. Rest assured that we will keep on improving our services for valued VIBE users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of VIBE. For your concern, you can absolutely add a feed to many pages of your store by adding a new section on the page you want.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Cookie - Ecomate Customer Satisfaction Manager
Dopo un aggiornamento l'app ha smesso di funzionare e abbiamo perso centinaia di tag ai prodotti. decine e decine di ore di lavoro.
Abbiamo contattato l'assistenza clienti e dopo diversi giorni ci hanno detto che ora era possibile mostrare solo 150 post.
In realtà in passato noi vedevamo molti più tag e molti più post.
L'app è funzionale solo se hai pochi video (150) poi consigliamo di trovare altre soluzioni perchè vi ritroverete con diversi feed organizzati malissimo graficamente e nella gestione.
Le recensioni positive sono principalmente perchè l'app inizialmente era gratuita. Ora è anche pagamento. Abbiamo perso solo dei gran mesi di lavoro!! Davvero un dispiacere!
A nome del team VIBE, vorrei porgerti le mie più sentite scuse per qualsiasi inconveniente e problema tu abbia avuto con la nostra app. Ci teniamo a uno standard elevato e ci dispiace di non essere stati all'altezza delle tue aspettative.
Dopo una lunga discussione con te, speriamo davvero di ottenere la tua soddisfazione offrendoti più personalizzazione, tuttavia, poiché anche le nostre risorse sono limitate, anche la personalizzazione è limitata. Abbiamo anche spiegato che la nostra offerta di personalizzazione si basa su ciò che abbiamo ricercato per garantire che VIBE funzioni stabilmente sul tuo negozio e non influisca sulle prestazioni del tuo negozio. Comprendiamo che la tua richiesta è molto alta nel mostrare post più alti, come abbiamo suggerito, speriamo davvero di personalizzare per il tuo negozio, ma c'è ancora una limitazione per garantire le prestazioni del tuo negozio.
Spero che tu possa darci un'altra possibilità per aiutarti, ti preghiamo di contattarci tramite chat live 24 ore su 24, 7 giorni su 7 o di rispondere alla mia e-mail.
Apprezziamo la tua attività con PageFly e ci impegniamo a fornirti il miglior servizio possibile.
Non vedo l'ora di sentirti presto.
Cordiali saluti,
VIBE | Cookie - Responsabile della soddisfazione del cliente
Great experience with the app so far. For a free product, it does exactly what it needs to!
Hi,
Thank you so much for such a wonderful review! I'm glad that we were able to help you.
Your satisfaction inspires us to keep improving our services for valued VIBE users like you.
If you need help with anything, don't hesitate to reach out to us anytime. We're ready to assist you.
Have a fantastic day ahead. Take care and thank you again!
Ecomate Team
thank you for a very nice layout and easy setup compared to all other third party video showing apps
Hey there!
Thank you so much for sharing your thoughts with us, you are very kind!!
We are very happy to read your words.
Whenever you need help you can reach out to us in the live chat.
Best Regards,
Cookie | PageFly Team
Very helpful and got the job done!
Hi,
Thank you so much for this wonderful review. We really appreciate you being a VIBE user and helping to share your experience with us. We’re here for you when you need us.
Please don't hesitate to drop us a message anytime if you need anymore help.
Best Regards,
Cookie - Ecomate Team