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I have spent incredible amount of time and also some money Guinea pig testing this beta app. It's a shame that we have to pay to be testing this clearly buggy and not working app as you can see from other reviews as well. The product import stops for no reason and it will create duplicate products if it is run again. Duplicate products with same SKU's also show different stock quantities so it would create a lot of problems if someone would rely on this app for selling. Also there is no documentation available.
Stunden von Arbeit zum Produkttexte schreiben, Preisgestaltung, Foto Bearbeitung, und etc. gingen verloren, weil die App die Daten einfach überschreibt !!!!!! DAFÜR GIBT ES KEINE ENTSCHULDIGUNG, ICH HABE TAGE DARAN GESESSEN !!!! ICH BIN EXTREM SAUER !
Dear Cats-shop24,
Even though it is a shame that all your work is lost, this has nothing to do with the functionality of our plugin.
You can configure in our settings to NOT update content like description, title and so on. Probably you have misconfigured these settings?
If you need any help with setting up our app, you can always reach out to our support desk via support@woosa.com.
Hope to hear from you soon!
Kind regards,
Team Woosa
Do not use this application, it is a waste of your nerves and time. Products are deleted after they are edited, all your work is wasted. Support does not respond to emails. By sending a Ticket, they ask you to access Wordpress, even though you write in it that you have a shop on Shopify. If you write directly to support@woosa.com, they will not reply. I wrote 5 e-mails about the same subject, I hope she will kindly answer at least one ...
Hi DuoDecor.pl,
Sorry to hear that you are experiencing issues with our vidaXL Dropshipping app.
There are a couple of reasons why products are suddenly deleted:
- VidaXL removed it from their catalog
- The product is out of stock (depending on your app settings)
- You have deselected a category, in that case all products within that category will be deleted.
Our support is available 7 days a week. If you would like, we can even give you a phone call to sort things out?
Kind regards,
Team Woosa
De app lijkt in eerste instantie goed te werken. Vervolgens blijkt de app allerlei fouten te hebben. / geen voorraad synch etc. Ruim 2 weken in contact met support, geen enkele hulp. Zeggen dat ze er elke keer op terug komen, vervolgens kom je van een koude kermis thuis. Ik kan de app dan ook zeker niet aanraden.
Hi sport-24.nl,
Dank voor jouw review.
Er zat inderdaad een issue in de voorraad synchronisatie vlak na livegang. Deze is inmiddels opgelost.
Mocht je toch nog issues hiermee ervaren, zouden wij graag een ticket ontvangen via woosa.com/support. Enkel op die manier kunnen wij het voor je oplossen.
Het is erg druk op support in deze vreemde tijden, maar we doen ons uiterste best iedereen binnen 1 werkdag van een antwoord te voorzien.
Groetjes,
Team Woosa
It is ridiculous how rudimentary this app works. When importing, you hardly have any options and if you choose the automatic update, the products are simply deleted for no visible reason. Apart from that, VIDAXL is unfortunately not a good dropshipping provider.
Bonjour,
A priori nous avons un essaie de 30 jours, mais celui semble ne pas être pris en compte, on nous demande de payer 30 euros, pour avoir là clefs d’accès API de manière à poursuivre l’intégration.
Aussitôt installer aussitôt retirer.
Contact chat défectueux.
Cant log in to app and see products on free trial. I signed up on their site for account but cant find API key requested on shopify app to log in and see any products.
Hi French Valley,
You can easily start your trial period via the app store of Shopify, since this is a Shopify app.
Our website only offers WooCommerce plugins, which should be downloaded. You're talking about the API token of vidaXL. Therefor you should sign up for a vidaXL account via: dropshipping.vidaxl.com.
Please feel free to contact us via support@woosa.com, so that we can inform you how to do so.
Best regards,
Team Woosa
Awful customer service, i wanted to cancel my trial and it's taking forever. A simple thing like this takes sooo long. You can't make anything succesful with this company for sure. If i wanted to cancel my trial in the last days, waiting for their response would get me paying for this app. Nice strategy there, the hunger is big.
Hello Shopzy.ro,
Thank you for your review. However, this seems a bit weird to blame us.
You are aware that you have installed the App via Shopify and you can also remove the App from your Shopify backend? Once doing this no payment or trial period will continue. We cannot do this for you, it is simply how Shopify works :)
Maybe consider starting another business? Good luck!
Kind regards,
Team Woosa
Impossible de rentrer les accès API. Elle ne les reconnait pas ! j'ai pourtant vérifier mes codes, les ai même changé.
L'application est donc inutile.
Hi ICAQUE,
Did you sent us an email via support?
You should request your API key via vidaXL in order for us to sent your dropshipping orders automatically to them.
Please contact us via woosa.com/support/.
Best regards,
Team Woosa
Kann nur abraten. Wenn man es installiert, möchte die App API Zugangsdaten. Wo man die erstellt, steht dort nicht. Nach etwas suche (Fehler wenn man sich vorher einen Vida XL Account erstellt, immer falsche Verlinkung, hilft nur Inkognito Modus) erfährt man, dass es nochmal 30 Euro pro Monat kostet. Daher nicht mal ein kostenloser Test möglich. Habe die App daher deinstalliert.
Liebe Julery,
Woosa hat diese vidaXL Dropshipping-App für Shopify entwickelt.
VidaXL Dropshipping hat auch ein eigenes Geschäftsmodell und eigene Preise. Dafür können wir leider nichts.
Wenn Sie es in Zukunft trotzdem versuchen möchten, können wir als Woosa während Ihrer Probezeit etwas bedeuten.
Sie können uns gerne kontaktieren ;)
Grüße,
Team Woosa